" Dear Ki, Once again thank you for your service. You give honest and trusted information and very good service especially with customers who change their mind so often! "
-Mr.J.B. February 2006
(due to travel Aug.2006)

" Dear Ki, just a note to tell you how wonderful all the arrangements Dragon Tours made for us were. We were met in each city with big city buses and a wonderful guide. All of the tours were very encompassing and the guides were extremely knowledgeable....overall, we were delighted with all arrangements made by your company, and I will most assuredly recommend your company for FITS and tours in the far east in future. You have been a pleasure to work with and look forward to future bookings. Sincerely, "
-Bette F, California February 2006
(Group tours of 7 cities visited by cruise ship)

" First of all let me say how well the tour went for us and I have to complement you on the content of the tour and also the smoothness in which the whole thing went. On the content of the tour, we found it excellent. It was a busy tour with lots of early starts, long days whether travelling or trekking and therefore as I asked of you, a tour which for us was perfect. There wasn't any time when we felt bored in the whole 2 weeks and for people such as ourselves who enjoy demanding tours it goes down as a very good one and will be remembered as such for a very long time.

...on the tour itself we found the guides very good, knowledgeable and extremely helpful, and flexible enough to amend the way we did things to ensure that we maximised on the things that we wished to see or do more of, at the expense of things that maybe did'nt interest us quite so much....that's what I call personal attention and it could not be faulted. The hotels throughout the tour were excellent, always a high standard, and after some of the full and tiring days that we had were marvellous to retire to in the evenings and pamper yourself in, whether just to relax over a nice meal, or head down for an excellent massage after a full day out treking or some other active pursuit. The drivers that we had also have to be commended as the roads tended to leave a lot to be desired, in spite of that we never felt at all in any danger when travelling as they drove always very steadily and cautiously.

In summary it was a marvellous, unforgetable experience."
-Mr.R.B. January 2006

" Well, we arrived safely back at LHR early on Sunday morning after an absolutely first class holiday touring Vietnam and Cambodia.

We just wanted to let you know how excellent it was - the arrangements you made for us were superb (and how did you fix it that EVERY flight we took was on time?!) with every guide waiting to meet us with a wide smile when we arrived at each airport. All the cars and minibuses were clean and new, with careful drivers, and as for as our guides, nothing at all was too much trouble for them. Their aim was clearly to help us as much as they could, so we could get the most from our stay. They were knowlegeable, friendly and keen to ensure we made the most from our trip. After our first two days in HCMC, our itinery included two nights at Can Tho, and our guide suggested that if we preferred it, would we like to have an extra night in HCMC with just one night on the Delta, and then we could travel north to visit the Cu Chi tunnels and the Cao Dai temple in addition - at no extra cost. This we did, and we had a superb day. My one concern about our tour before we left the UK was that it didn't include a visit to the tunnels, so this suggestion made our trip just perfect - I'd certainly recommend it as an option for future travellers.

One specific thing that really eased our arrival in Cambodia was that you had sent us our visa application forms in advance. When we arrived at the airport, I reckon we were only two of about half a dozen or so of the passengers from our plane that had the forms in advance (never mind completed!) - as a result, I reckon we were checking into our hotel before many others had even left the airport.

We loved the hotels - particularly the Majestic in HCMC and the Angkor Village in Siem Reap - and while our substituted beach resort the Bon Bien in Phan Thiet was a little dissapointing at first, we were made to feel very welcome by the new manager - the son of the owner - who had only taken over the running of the resort four weeks previously and was doing all he could to make our stay first class. One small thing this hotel did, was that following a freak wave a month or so ago, a lot of the beach front had been washed away - including the stone terrace of the beach bar further down the coast so every day the staff, first thing in the morning spent ages bringing all the sand back to cover the newly installed protective sand bags so you were non the wiser - unlike the Sea Horse (a more upmarket place) further along the beach that had replaced its beach with hideous bright blue sandbags fully on show! We had a first class New Years eve buffet at the Bon Bien - again, all the staff could not have been more willing to please.

As for both countries - wow - we loved them both, and they were quite a contrast - for example, although Cambodia was an obviously poorer country, there were more cars than Vietnam and more high tech petrol stations! The people could not have been more welcoming and gentle - at no time did we ever feel threatened no matter what time of day we were wandering around, usually quite late especially in HCMC exploring all the famous hotel roof top bars (we particularly liked the Saigon Saigon bar in the Caravelle, where all the reporters used to gather to see how the war was progressing when that building was the tallest in the city.)

Our visit to Cambodia - particularly Phnom Penh was very moving - our guide had lost his father and brother during the genocide years, and was so pleased that western touists were visiting his country. It was a very humbling experience, and we can only hope their peace continues and thrives - they deserve that so much! The temples at Angkor were amazing - a bit like the Taj Mahal in so much that no matter how beautiful you believe they are before you visit, they are even better.

So, do we have any complaints? I can't think of any! We would have liked a little more time in Singapore, but even with our 8 hour stopover we managed tea at Raffles and numerous Singapore Slings in the Long bar! All the country travellers hints you gave us were invaluable; perhaps it would have been helpful to be told that a few sweets and pens would make the day for many of the Cambodian children, although really we should have thought of that ourselves before we departed the UK.

Again, thanks for everything - it was a special trip for our 25th and it exceedeed all our expectations.

with kind regards,
Ian & Jenny"
Mr. & Mrs. W. January 2006

" Just to give you some feedback on our holiday...
We enjoyed Cambodia very much, it a truly beautiful country with such interesting sights and Cambodian people are very warm and friendly! The itinerary that you arranged for us was perfect. The guides Paul, Verak and Lee were very knowledgeable, helpful and provided us with a trouble free stay. The hotels were impressive, very clean and comfortable, especially the Khemara Hotel and the Sokha Beach Resort. We firmly believe that travelling with Dragon Travel gave the opportunity to see Cambodia from an insider perspective...something that we probably would not have had with the major tour operators! Please pass our thanks to everyone involved with our trip especially the guides and drivers. We would certainly consider travelling with you again!!" -Cinzia & Gary December 2005

" I recently returned from the trip of Vietnam, Cambodia and Singapore organized by your company . I had the most wonderful time through out the trip. Obviously the countries are beautiful, but the service I received from the tour guides and car service was out standing. Most of the hotels were fantastic and every thing was very well organized. I would never have been able to visit these places without your assistance and I’m extremely happy with your services and will definitely book another holiday with yourself soon. In the mean time, please keep up the good work and all the best."
-Miss N.T.November 2005

" My guide, Nara, was excellent. She shared with me her personal experiences under the Khmer Rouge, which were very moving. I felt honoured that she could tell me stories that still deeply affect her. She also taught me some of the Cambodian language, which was appreciated by the locals that I tried this, wherever I went. I was well looked after."
-Mr. K.J. November 2005

" Chanthla was an excellent guide around the temples, very knowledgable and a good english speaker. Unfortunately, I was sick for the last day and couild not take part in the planned itinerary - Chanthla took me to a Phamacist and provided me with lots of water."
-Mr. K.J. November 2005

" We've just been looking at our 300 plus photos of our fantastic fortnight in Vietnam and Cambodia and realised we hadn't written to express our thoughts about the holiday. Originally we had planned a holiday in China but that didn't quite work out so we thought we would give Vietnam a chance.

Having been on several group tours we were unsure of what to expect from an individual tour with our very own car, driver and guide but this added tremendously to the holiday experience. We were able to talk to our guides about their lives , their country and their feelings as well as give them some idea about life in the UK - including inevitable discussssions about football! Of the five guides we had only one of them was less than excellent and he was still pretty good; they were friendly, knowledgeable people with a great sense of fun and we shared lots of laughs with them. Our drivers too were friendly and capable, even the one who thought he was Michael Schumacher.....

We found the schedule tiring but if you want to see and find out things then that's the way it is going to be. After a long flight to Hanoi we did find it difficult to keep our eyes open during the excellent Water Puppet Show . There was plenty of walking in the towns and around the temples and sights but on foot is the best way to see a country and get to know about its people. The Vietnamese we met were lovely people who wanted to work, we saw very few beggars. They were helpful and friendly and had a great sense of humour and they give the impression that their country is really going places and they are determined to see it continue to progress.

We opted for the Standard hotels and were surprised by the very high standard of accommodation and food that we found in these establishments - we will never forget the view from our balcony over Ha Long Bay or the gardens in Ancient House, Hoi An. The restaurants chosen by our guides were very good although we did request smaller meals at one point! When we had a minor complaint our guide spoke to the restaurant owner immediately. not the sort of service you might get in Europe.

It would be unfair to pick out highlights of the tour because every day offered something different and unexpected. Having said that we do remember Ba taking us up and down innumerable flights of steps in Hue, talking with Sam in Phnom Penh about the terrible times his family endured in the 70's, entrusting Reno with our camera at the waterfall, having afternoon tea with Hieu at a roadside "cafe" coming back from the Mekong delta (and using the "facilities") and Cuong, if that's how it is spelt, teaching us how to cross a Hanoi street - which was to come in handy in Ho Chi Minh City too.

This was a wonderful experience and one which we have already recommended to our friends and colleagues - particularly those who expressed concern for our safety or doubted our sanity. We want to thank the tour operators in Vietnam and Cambodia, particularly our drivers and guides and most of all Dragon Travel, whose organisation was brilliant.

Many thanks and kind regards - Jenny & Ron"
-Mr. & Mrs. T. November 2005

" Where to start! We just wanted to send you a short note to say how much we enjoyed our recent trip to Vietnam. We will never forget our introduction to this most amazing country in Saigon & have to say we instantly fell in love with this city. From Hoi An, Hue, Hanoi to Halong Bay it was a whilwind of the most amazing sights, sounds, tastes and smells that we have ever encountered 7 find it almost impossible to pick a highlight as each town/city was so unique & special in its own right. But for us Halong Bay was truly memorable and exceeded all our expectations.

We have to say that the balance of the tours on our trip were just right with the perfect amount of sightseeing & rest included and our guides & drivers were excellent.We were very impressed with their knowledge and communication skills - and their ever-present smiling faces - nothing was too much trouble for them. Special mention must be given to our guide in Hanoi, Cheung who pulled out all the stops when we arrived at the airport to come home and discovered that our flight to Hong Kong had been cancelled! Within 30 minutes we were booked on a flight the same night to Bangkok and London and still able to catch our connecting flight from London to Edinburgh. Cheung and our driver Mr.Vic waited at the airport with us until we checked in a waived us through passport control. Service beyond the call of duty! and much appreciated by us both.

Our hotels were out of this world and we are very glad that we paid the small amount extra to go 4/5 star - it was a real treat & well worth it. As for the food - wow! We have never eaten and enjoyed food so much in our lives (we are currently searching the yellow pages for our nearest Vietnamese restaurant!) Every restaurant we were taken to by our guides was excellent as were the ones we managed to find for ourselves. However the biggest delight for us was the Vietnamese people - they could not do enough to help you & were always so happy and cheery it was quite humbling.

So, to you & your company and your agents in Vietnam a huge thank you. We will recommend your company to everyone & look forward to our next holiday with you - hopefully very soon.

Many thanks and kind regards - Keith and Suzanne"
-Mr.K.R . and Miss S.J. October 2005

"....I need to give you more details and more accolades. You did a fabulous job and we would be delighted to be a reference at any time. Just give our e-mail to prospective clients and we will tell them how wonderfully you worked with us from day one till the trip was completed and they put us on the planes for home.

Our drivers and guides were all excellent. Their english was good and they were knowledgeable and willing to go the extra mile. However we did have our favorites...Hu in saigon, Ba in the central part of Vietnam, Smey in Vientiane and Chanthral in Siem Reap. Mostly our hotels were lovely...the best was the last Angkor Village which was beautiful and very cambodian. We also loved the Rex in HCMC and Villa Santi Resort in Luang Prabang as they too were lovely and authentic.

The drivers were outstanding considering that the roads were awful and we felt very comfortable and lucky to be in such nice ac vans. The best was in Laos where we had an extremely large and plush van. The food was very good. Theplaces that they chose for us were varied giving us many different dining experiences. What stands out in my mind is a buffet that we went to in Hanoi but i don't know the name.

Again...thank you!!! thank you!!! thank you!!! I loved working with you and would love to tell people about you, your agency and our trip. I am sending a copy of this letter to Ki with my thanks for all that Dragon Travel did for us. I feel lucky to have found you.." - Mrs.S.O., (US Client) October 2005

"We have had an excellent trip throughout. Our guides have been fantastic - they have looked after us with great care, have made sure that all the arrangements have worked smoothly and have also been flexible." - Mr.D.S October 2005

" The tour guide and driver provided excellent entertainment and company. They left a fantastic impression on us and we will definitely recommend our friends back home to visit this beautiful and friendly country!"
-Miss C. and Miss D. October 2005

"We have been impressed with the city (Phnom Penh), the history and incredible, unbelievable recent history. Our guide has been very supportive and informative, and professional in his attitude."
-Mr. & Mrs.T. September 2005

" Myanmar is a beautiful country, we enjoyed our stay thoroughly. We are very pleased with the tour and eagerly looking forward to booking our next tour thru Dragon!"
-Mr.R and Mr.J, (Clients from India), September 2005

"Had a fantastic time - guide & driver very helpful. Would recommend to others."
-Mr. & Mrs.K. September 2005

" I am sorry that I have not been in touch earlier to thank you for organising our trip and give you some feedback. Overall we had an utterly fascinating time, meeting many delightful people and seeing entirely different ways of life. Our eyes were opened more widely to the experiences of Indochine over the last thirtyfive or so years.
In general we preferred the bustle of Ho Chi Minh city more to the atmosphere of Hanoi, but people who have been to the North before travelling to the South often say the reverse! Sapa was fascinating, most especially the Bac Ha market, well worth the drive. But Laos stole the show. What delightful people living in such a beautiful country. We loved easy-going Vientiane and Luang Prabang, and the river life of the Mekong.Our guides were good and we found ourselves in places we could never have got to had we been by ourselves. Buddhist chanting in a monastery and seeing an animist shaman in a H'Mong village trying to cure an elderly man...."
-Dr.& Mrs.A.N. September 2005

"We have had an excellent trip throughout. Our guides have been fantastic - they have looked after us with great care, have made sure that all the arrangements have worked smoothly and have also been flexible."
-Mr.D.S. September 2005

"We were very well looked after and enjoyed our trip immensely. We hope to return again. Thank you very much."
-Mrs.M.M. September 2005

"We really liked the overnight tour to Halong Bay and the boat cruise and fresh seafood lunch on board. Lunch at 'Le Tonkin' was also very good. Our guide, My, was very knowledgable, exceptionally friendly, and willing to answer all questions thoroughly and honestly. We give My very high marks for being so solicitous at my pregnant wife's health and for always being considerate of our needs. Thank you for a wonderul time in the north [of vietnam]!"
-Mr.A.G. August 2005 (US Client)

"Our guide was excellent! He had a real passion for the culture, country and the sites. He showed us a lot of attentions and was flexible and accommodating. We had a wonderful time in Cambodia. Beautiful!"
-Mr.A.G. August 2005 (US Client)

".... a fascinating trip with a wealth on new experiences to be had. Throughout the trip we were impressed with the food which overall was excellent. All the people we met there were so friendly and delightful. As a trip we would heartly recommend it to anyone wanting to avoid thousands of other tourists and to experience a very different way of life. So thank you again for putting to gether a great experience."
-Mrs.M.S. Aug 2005

"Khamla(Laos) was a top-class guide, he was extremely interesting and made our stay both informative and enjoyable. The personal touch was his first priority. Everything about this tour was well done. The hotel (Villa Santi Resort) was truly excellent."
-Mr.A July 2005

"Hieu is a top-class guide (S.Vietnam) he is knowledgable, friendly and very professional. Everything was good quality and things ran very smoothly. Hieu made us feel welcome and his guests.We really enjoyed the Mekong Delta trip and our 'elephant-ear' fish lunch."
-Mr.A. Jul 2005

"I didn't ever contact you to thank you for such a great holiday, which was down soley to your great organisation of my trip. So ..... thank you!"
-Ms.C.K. May 2005

"I just want to thank you for an excellent holiday in Myanmar – both Henrik and I really enjoyed our week with excellent guides and beautiful sceneries. Once again many thanks for a well planned trip."
-Ms.H.C.

"We just wanted to let you know that we really had the most fabulous, memorable holiday and apart from one small blip* everything went perfectly and according to plan - no mean feat when you consider we had ten flights in four countries as well as all the other travel arrangements by boat, bamboo raft, elephant and oxcart!

Please do feel free to pass our details on to anyone who would like a recommendation about your travel company as we would have nothing but praise for you. We certainly would travel with you again and thank you for for all your help and patience in putting such a wonderful trip together for us."
-Mr. & Mrs. F. April 2005

*Flight schedule change

"Everything well organised and especially tour guides extremely knowledgable."
-Ms.C. April 2005

"I am suffering from an increasingly large guilty conscience for not having written to thank you for the excellent organisation of our recent holiday. Everything worked like clockwork, we were met and looked after by all of the guides in an exemplary fashion, especially when I fainted at the Royal Palace in Phnom Penh. The palace guide and our guide pulled out all the stops. We had a great holiday and saw a great deal - I am gradually sorting out over 1000 digital photos. Once again thank you for organising the trip. I have no hesitation in pointing it out to anyone interested. "
-Mr.B. April 2005

"As seasoned travellers this has to be one of the best organised and well thought out trips we have been on. From our first contact last year to the final itinerary, the terrible tsunami and the hitches that occurred were handled with great care and attention. The food was a delight to eat, the hotels were all of the highest quality and the guides and drivers were friendly, helpful, informative and humorous.
Myanmar was the "jewel in the crown" for us. This country must be visited to see and marvel at all the amazing sights it has to offer. Tin Tin our excellent guide was with us throughout the trip. She treated us like royalty and nothing was too much trouble for her. We were sad to say goodbye to her after a week in her company.
Laos was an eye opener. Starting at Luang Prabang with the room overlooking the Mekong river and our lovely guide Phone taking us around all the sights. Hope she remembers what we taught her as much as we remember the sights that we were shown. Vientiane is a lovely city and the days spent there were interesting.
Vietnam, from Hanoi to Ha Long Bay to Hue to Hoi An to HCMC (Saigon) what a visit. The hustle and bustle combined with the sights, out in the streets then a boat trip, back to the city, moving on wondering which way to look next (you don't see too many pigs on their backs strapped to a trishaw down our way). Past rice fields with oxen ploughing and up over the mountains for a different perspective. Again our guides and drivers were with us and Mr Hieu especially in HCMC was a joy to talk to, always asking questions to improve himself for future visitors but at the same time making sure that we knew everything about his city.
Koh Chang, Thailand, this island as yet is still largely unspoilt and recommended for anyone who just wants to get away from it all.
Our trip was 5 weeks in total with 16 separate flights, 12 hotels, 6 guides with drivers and the agent in Bangkok, each of them will be remembered for many different reasons and all good. There were 2 hiccups on the whole trip. They were both resolved efficiently and rapidly with all parties ensuring that we were looked after and that our trip could continue as per the itinerary.
We did not want to come home and would do it all again. We hope to return to these countries in the future to explore further areas and enjoy all their delights.
Well done Ki and Dragon Travel.
With many thanks"
-Mr. & Mrs.A. Jan-Feb 2005

"Tour guide: Sam, our guide,was superb. His English was first class, his knowledge of the history and culture of Cambodia was excellent and he was always courteous and nothing was too much trouble.
Driver: Our driver was also excellent, he was always friendly and courteous and we felt safe at all times on Cambodia's rough and hectic roads. "
-Mr. F. March 2005

"Fabulous trip made all the better due to our guide and driver. Chan is not only knowledgable but also great fun to be around with a good command of English. The driver was at all times courteous and pleasant. Many thanks to all. "
-Mr. & Mrs.D. March 2005

"Very enjoyable tour - will recommend to others in the UK. "
-Mr. R. March 2005

"Our guide in Si