What our clients say about Dragon Travel...
If you have recently returned from a trip with Dragon Travel, we should greatly value your comments to allow us to improve our service.
"Dear Ki....
"
I am writing this from the departure lounge at Phnom Penh airport, at the end of what has been a truly wonderful trip.
I just wanted to let you know how happy we have been with the whole thing - the itinerary you put together for us,
and the various guides and drivers around the voyage.
Thanks once again for helping us to have an amazing honeymoon, and a journey that we will never forget."
- Andy & Liz. (Thailand, Vietnam & Cambodia July/August 2010)"
"
An excellent trip, we were very well looked after by all our guides, had good accomodation and being the low season
actually had the rooms with the best view in every place we stayed.
Thanks again to your office in Laos, they were incredibly kind and thoughtful. When our 16 yr old had an upset stomach for
just one day, the guide had clearly, without our knowledge phoned the boss who later phoned us personally to offer a doctor
etc etc.. none of it was necessary but it was very reassuring to have that support and care shown. Similarly when I
stupidly left a bag of baskets in the car when we flew south (and the car then drove to Luang Prabang) the guide arranged
for the baskets to be sent back to Vientiane to await our return 5 days later from Pakse. Someone then specially brought
them to the airport to meet us as we checked in for our return flight. Real service - putting themselves out hugely for us.
The guides were all well informed, ensuing we saw exactly what we wanted, buying us the local delicacies without being asked -
showing us parts of Laos off the beaten track as well as the well worn routes. The drivers careful and very capable on the
long journeys, dealing with the seemingly endless hairpin bends and landslides with calm composure and skill. All accomodation
was fine, most excellent and I'm sorry to say we've all actually put on weight! The food was delicious so we ate 3 full meals
every day!
The country is in transition which made it even more fascinating, from calm Buddhist temples to Arlak villages with their
animal sacrifices; the mud splattered giggling children living in bamboo huts climbing on the ubiquitous satellite dish
propped up outside their home, while inside their older sisters sat in a bare room watching Thai soap operas.
How they themselves coped with the contrast in what they were seeing and what they actually experienced we were
never quite sure. One thing was clear - everyone was welcoming - everyone greeted you "sabaydee", hello as if we all
lived in a small village not a large country. Yet I suspect that in a few years all will be different,
although we saw few Europeans (apart from Vang Vien) it is quite evident that they are gearing up well for a
massive influx of tourists - so go now while the charm lasts.
Thank you again."
- Ms. C.E-W (Laos August 2010)
" We've been back from our travels around Indochina for a few days now and I just wanted to thank you for the quality of the arrangements made by Dragon Travel. We had a fantastic - if exhausting - time! The local agents were excellent, and we felt we were leaving behind friends when we went on to the next stage of our journey - quite emotional in some cases! .... Highlights of the trip were Angkor, Laos and Sapa. I'm now sifting through the 2,200 photographs I took! A very memorable trip, superbly organised - especially when considering how late we booked! - Maureen and Geraint J. (Vietnam, Cambodia & Laos July/August 2010)
"
Not knowing what to expect, we are delighted that our holiday [Myanmar Discovery 7 days] was wonderful. The organisation has been first class.
The guides spoke excellent English, were very informative, very helpful and could not have been better. The meals have
been excellent, the hotels top class and everything has conspired to make this an utterly memorable and very special holiday.
We shall recommend this tour to our friends and acquaintances and wish everyone well who has helped to make it such a success."
- Mr. A.F. (Myanmar July 2010)
"
We have just returned from our holiday in Vietnam / Cambodia and I am writing to say thank you for organizing such
a wonderful trip for us. The holiday exceeded our expectations. The guides were all very professional, informative and
helpful.The whole trip ran very smoothly. There was a good balance between organized time and free time. Hotels and food
were all good.
Your service from start to finish was excellent and I'll not hesitate to recommend your company to other people.
Kind regards,"
- Mrs. L.I. (May 2010)
"
[Borneo] Excellent trip - an amazing experience seeing 'man of the forest' up close as he walked over to the viewing platform...the guides at all times
were extremely knowledgable and ready to answer questions on all matters...In Kutching Edward was very knowledgable and helpful. He was very
friendly and patient as we are not as young as we used to be...all in all he made our stay very special...[Kuala Lumpur] I cannot compliment Jackson enough.
He went out of his way to make us feel welcome and to meet our wishes. His local knowledge is excellent taking us to places not on the
itinerary which he believed would interest us."
- Mr. R.L. & Mrs. H.M. (Malaysia May 2010)
"
I must tell you I had a fantastic time in Vietnam. Everything went like clockwork and the guides were really great...
I will recommend Dragon travel to anyone thinking of going to Vietnam."
- Mr.P.K. (May.2010)
"
Well we are back home and just about over our jetlag. We were a bit dubious about an escorted trip as we are very
independent and like to sort things out for ourselves. In Vietnam the help and support you arranged was needed and
much appreciated. Our 3 guides and drivers were exceptional. The way they appeared instantly when required but
disappeared when we preferred to be on our own was amazing. Our hotels were all at least good, some excellent
and one, Le Domaine de Tam Hai" truely exceptional, the most fantastic place we have ever stayed. With just
one exception all the included meals were great as well. We have been lucky enough to travel to many parts of
the world and this trip was the most fascinating we have made. When we booked our trip we thought maybe it
was a bit on the expensive side, but having experienced the level of personal service we received we now know
we were wrong. The trip was worth every penny. Having enjoyed all the "must see" sights we are now thinking
about looking a little more off the beaten track. maybe we'll set you that challenge in a year or two.
Kind regards,"
- Pete & Pat M. (Apr.2010)
"
[Volcano ash problems] You probably already know that we were all offered flights for an additional flight back to Manchester last night
which we grabbed. Bonus was they even laid on coaches back to London for us all. I am writing this to you from sunny
Chatham! As you say quality will out and we cannot have anything but praise for SIA who really looked after us.
Also wanted to thank you all again at Dragon for all that you did at your end and those in Cambodia, we would have been
struggling without all your help. Very much appreciated.
Setting aside the incidents of the last 6 days it has been a most enjoyable holiday, all very well organised and we
have been made to feel very special. The hotels, flights, guides and drivers along with all the attractions have given
us an extremely memorable holiday, not to mention 2 new friends in Chris and Anne, so thank you all again very much.
A superb holiday.
We hope to be able to use you again in the future if/when we venture back to Asia."
- Mr.& Mrs. S.K. (Apr.2010)
"
In general the holiday was excellent and the guides and drivers were very good. We spent longer with Nara and Mr Kim
so got to know them a little better but that is taking nothing away from the first pair (we called them both Chum as the
nearest we could get) who were always ready to go the extra mile too.
If I was being really picky, one lunch stop - the very first in Siem Reap if I recall - was a bit naff but other than that
we had very good meal stops. The [name of hotel] was a bit quirky - difficult to understand at times who was a guest, staff
member or general hanger-on ...small complaints in an otherwise great experience. Good value for money too.
Well done! I'll be looking on your web site to see where else you can take us."
- Mr.I.McB. (Apr.2010)
"
I have been meaning to send you a note since our return to UK. The holiday was fantastic and the weather very kind.
All worked well, including the very early flight from Hanoi to Hue. Our guides were polite, courteous and careful,
particularly Pham Xuan Vu, the man from Hue... So a wonderful holiday, well organised by yourselves.
We have already recommended to a number of friends.
"
-Mr. & Mrs. M.D. (Mar.2010)
"
Overall, our trip to Cambodia has been excellent - one of our best experiences ever. The contents of the tour were
ideal in our opinion - so a big thank you."
- Mr.D.H. (Mar.2010)
"
Just to say we had the most wonderful trip to Myanmar! What an experience everything went like clockwork! The guides and
drivers were 100%. It is a wonderful country the people very soft and gentle, if had to pick my favorite site I think Bagan
the temples etc you just could not describe...Hope to travel with you in the future.
"
-Ms B.L and Mr.D.S. (Mar.2010)
"
It seems a little inadequate to say thank you only once when we have had so many treats.
We have had very good to outstanding guides and excellent drivers, they were kind enough to vary the schedule
to include the river dolphin trip in Southern Laos. And the picnic at Tad Khuang Sii was a wonderful surprise....
One other thing we noticed was that the guides were aware that you kept a careful eye on the tour to see that we were
properly looked after. Thank you yet again. Cancelled flights [due to snow in Manchester] and forgetting
where the car was parked just add to a list of wonderful memories. We hope we can use your services again
in the future.
"
-Mr.and Mrs. D.S. (Feb.2010)
"
This is to let you know that all the arrangements you made for our holiday went without a hitch. We were
very happy indeed with the itinery, the guides and drivers, and the accommodation. For all that was included,
we also thought it was excellent value. Full marks."
- Mr.and Mrs. H.S. (Feb.2010)
"
Dear both, Just a message to tell you what a wonderful trip we had to Vietnam and Cambodia.
There were no problems at all- all our flights were on time, the guides were always there to meet us,
the food was always good and the hotels excellent - we only wish we could have had more time to enjoy
them! It was quite an action packed tour, and very often our fault for making the days longer by
chatting too much to the guides! They were very lenient with their time and ready to talk and
stop to show us interesting activities or sights en route. Nothing was ever too much trouble for
them. We went out for a meal with Vu in the central region and had a lovely evening and had great
fun with Trong and her driver in the south. Drivers were all good and helpful. Enjoyed Hoi-an
and Siem Reap very much. No complaints really except that it was too short! Thank you for a great
trip. Hopefuly we will use your company again in the future. Many thanks. "
-John, Auriol, Arfon and Sian (Feb.2010)
"
A note to thank you for organising a wonderful holiday in Cambodia and Thailand....our guides in both
Phnom Penh and Siem Reap were first-class - full of information about the sites we visited and willing
to talk freely about a wide range of matters about their country's past, present and future which we
regard as being as important as the set pieces. Drivers and cars were good, too...
Hotels were spot on.
So overall, terrific. We will happily recommend you as our son did for us.
Many thanks and best wishes,."
- John and Judith E. (Jan.2010)
"
We returned from our trip last Monday and wanted to give our feed-back on an excellent holiday - thank-you!
The organisation was superb - we were met without fail on every occasion. The guides, the vehicles and
drivers were all of a very high standard. We opted for the three star hotels, uncertain as to how that
would translate, but again the hotels were all very good. The itinerary was busy, with little free
time to just absorb the different places, but we appreciate how much was packed in to a three week
trip, and how the effect of building in more "down-time" would impact on both the length and cost.
We DID find that where lunch and dinner were part of the day that there was just too much food!
In Luang Prabang we swapped the dinner to a day when we just had a picnic lunch. That said, again the
food provided was very good, the restaurants generally of a high standard.
We would like to thank you all at Dragon Travel for a terrific trip. The pre-holiday care was superb,
the detail on the itinerary was great on detail, enabling us to "gen up" on the following days
activities and, as previously stated, the people who looked after us and the various facilities we used
were fabulous! We would have no hesitation in recommending Dragon Travel to any of our friends. "
-Robert and Val C. (Jan.2010)
"
We’re safely back to what seems a very cold UK after our 3 fabulous weeks in Laos.
We would like to thank you and the team, both UK and Laos for making our holiday all we could have
wished. The itinerary was perfect and gave us a great insight to this fascinating country. The friendly
people, stunning scenery, culture and great tour guides made this a holiday never to be forgotten
and one we would highly recommend to others.
All in all, fabulous.."
- Steve and Ruth T. Laos Dec.2009
"
We have enjoyed many years of reasonably extensive global travel. This year we decided that our target
was Vietnam and, that being over 60 now, we would need some support rather than to undertake a DIY trip.
What a truly wonderful and memorable experience!
Having consulted high street travel agents and pored over guide books we trawled the Internet looking
for a likely agent to help us with a tailor made trip. How glad we are now that we chose Dragon Tours;
From the outset, Ki was friendly and helpful and prepared to meet all our needs (from adding on to or
modifying the suggested "standard" itinerary arrangements or organising on-the-ground details like
finding us a suitable "24 hrs. made to measure tailor" in Hoi An). He knows Vietnam intimately from
personal experience and is available at the end of a 'phone or email to advise, whereas alternative
holiday vendors are not or cannot.
Our final excursion details for the 19 days, (which included locations from the Chinese border in the
North and down to the Mekong Delta in the South) matter less than the ease with which our trip was organised
and facilitated.
The entire trip was faultless - it "did exactly what it said on the tin"! We merely had to be available
after breakfast, in order to meet up with our guide and driver to be taken by car in air-conditioned
comfort to the next site. Driving challenges in Vietnam would not be taken on by the sane visitor!
The language is at the very least "tricky" to even get by in and whilst English is spoken by some
in e.g. hotels, then the services of a guide were certainly worthwhile. Generally we opted for a "busy"
itinerary but within it there were suitable periods of "time at leisure". We were glad that we had
had the forethought to request a final three nights R and R on the idyllic coast before the long journey
home to Scotland.
OK, it cost a bit more than the offerings of some of the big operators, but not that much and the
freedom / flexibility / protection from hassle etc. etc. would be difficult to put a balancing price on.
If you are tempted to make a visit then we urge you strongly to consider this option. "
- Chris and Frances B., Dumfries, Scotland (Nov. 2009)
"
I just wanted to let you know that Ken and myself and Keith and Sandra B. have just returned from our
trip to Vietnam and I wanted to congratulate you on providing us with a fantastic holiday experience.
We realised from the very beginning when we began the booking process that you provide a very professional
service with great attention to detail and very friendly contact. However, the holiday itself exceeded
our expectations, with the hotels,transport and local guides and drivers providing us with an
exceptional experience.The three local guides; Sam,Vu and Thuy were knowledgeable and friendly
and eager to assist in any way to improve our stay. The fact that we were in a small group meant
that when we were visiting large sites of interest we were able to avoid the crowds and have a
better insight and understanding.(particularly important to Ken who has a hearing problem,
but it was never an issue during this holiday).
Once again, I wish to thank all the staff involved for a superb experience, and assure you
that we will recommend you to our friends. We look forward to travelling with you again at some
time in the future."
- Sue and Ken P. Vietnam Nov. 2009
"
Thank you for your superb efficiency in arranging our holiday to Vietnam and Cambodia. We were a
little wary of booking with a smaller company which we happened to find on the internet,
but having grown disillusioned with two large companies on previous trips to Indochina, we decided
to book with you. We were largely influenced by the very positive feedback on your web-site,
which seemed to be very genuine. We were very impressed by the manner in which you kept us
informed of any changes in flights, etc., and updates of the programme.
The itinerary was greatly understated as the sights, the people, the hotels, food, transport,
all exceeded our expectations. Everything went like clockwork and we had a truly wonderful
time. Our personal favourites were Ha Long Bay and Angkor Wat and Thom. The people met
us with smiles and kindness. They were fastidiously clean and regarded service as a
pleasure. As one guide commented, " Out here, the tourist is God."
With our best wishes, "
-Mr.and Mrs. P.L. Cambodia Nov. 2009
"
Our driver was very careful and very safe even on difficult or bumpy roads. Our guide was very friendly
and helpful and gave us a lot of very interesting information about Cambodia, its history and culture.
We enjoyed our trip very much and they took great care to look after us."
-Mr.and Mrs. F.E. Cambodia Nov. 2009
"
What a wonderful part of the trip so far. Could not ask for a better guide and driver, Halong Bay was
brilliant. Thank you so much!"
-Mrs. L.W. Vietnam Nov. 2009
"
[Northern VN] Our trip was excellent and our guide especially so. He was charming, informative and very
good company...[Mid VN] We have had a wonderful trip, our guide was very friendly and helpful. The hotel and
food were excellent. All in all the trip was excellent value for money and one which we would definitely
repeat."
-Mrs. F.W. Vietnam Nov. 2009
"
We had a wonderful time in a beautiful country. The tour guides, hotels and food were excellent
and a big thank you to Dragon Travel for making this such a wonderful holiday.
We are certainly looking to return back to the far east for our 2010 holiday. "
-Mr.and Mrs. I.J. Vietnam November.2009
"
We would like to record our thanks to you for arranging the holiday of our lifetime (so far).
We thoroughly enjoyed almost every aspect of the trip.
We were particularly impressed by the smooth organisation. We were met promptly at every airport
(despite flooding in Siem Reap), our guides and drivers were of high quality and all elements of the
trip (planes, boats, trains and cars!) went like clockwork. We felt very well cared for.
We were pleasantly surprised to get a visit from Mr Dinh before we boarded the train for Sapa and a
couple of calls from him in Hanoi when there was some doubt about whether the Ha Long junk would be
able to sail. The hotels were uniformly good and we particularly liked the Tara at Siem Reap and the
Sunway in Hanoi......
....We had a wonderful time, and would willingly visit both countries again.
If we do so, we will certainly ask you to arrange it."
-Mr.and Mrs. P.G Vietnam and Cambodia Sept.2009
"
Just wanted to touch base to say that we are safely back from the most stunning trip to China and Tibet.
Congratulations on your faultless organization. There were no glitches or hold-ups, all the hotels were
fine and the itinerary was brilliant. We had some fantastic guides who really went the extra mile and
organised extra events, especially evening trips to ballet/acrobatics/'minorities' dancing and making
music etc.... Overall a remarkable experience, worth every penny. Where do we go from here?
"
-Dr. and Mrs. A.N. China August 2009
"
I would like to thank you and your counterparts in Vietnam for such a well organised and enjoyable holiday.
Our guide in the North, Ta dang Thai, was exceptional, full of enthusiasm, information and humour.
The places we visited in the North too were awesome, with beautiful scenery and colourful people.
The menus which were chosen as part of the tour arrangements were, in Mr Thai's words "delicious",
I cannot think of a better one!
Our journey around Central Vietnam was also very memorable, with
another great guide, Pham Xuan Vu, who showed us some exquisite historical sites and wonderful views.
The restaurants and food again were exceptional.
Although our final day was cut short due to a flight cancellation, the company was able to secure places
for us on another plane so that we didn't miss our connecting flights home. We were particularly
grateful for the professionalism shown to us at this time by the tour company in Vietnam.
All the hotels we stayed in were very comfortable and of a very high standard, and situated in the
most convenient locations for us to explore on our own. We found the Vietnamese people to be
very welcoming and we never felt unsafe in any way.
It was a fantastic trip through a fascinating country and we are left with some wonderful memories which
will last a lifetime. Thank you again.
"
-Mrs. H.H. Vietnam August 2009
"
Thank you both so very much for all the excellent arrangements that you put in place for my recent
holiday to Cambodia and Laos. It was a priviledge to have a glimpse into the history, culture
and lifestlye of both beautiful countries and their people. The hotels that you selected
were perfect and the guides and drivers that assisted me were knowledgeable, helpful and wonderful company.
From the magic of the architectural masterpiece that is Angkor Wat, to the flowing of the Mekong
past my windows at the floating hotel, the two weeks was full of wonders untold.
If I had the time and money I would start from the beginning and do the whole thing again!!
I look forward to further holidays through your company in the future and once again thank you for your
professionalism and unwavering help.
With best regards.
Ms.J.W. July 2009
"
You and your company did a great job!
"
-Mr.and Mrs. K.S. Myanmar July 2009
"
The all-too-brief stay in Siem Reap has been excellent. Our guide spoke excellent English and was interesting
and knowledgable about Angkor Wat and Cambodia in general. Angkor Wat and its surrounds were stunning!
"
-Mr. M.E. Cambodia June 2009
"
Really enjoyed this VN part of our trip. Tran, our guide, was excellent. Her knowledge of her country and the
sights we went to was 1st class....highlights for me were the Cu Chi tunnels and cruising the Mekong.
"
-Mr. M.E. Vietnam June 2009
"
Hi Ki - we just wanted to let you know that we had an absolutely fantastic time in Vietnam -
what a truly amazing country it is. The people were so friendly and polite and the driver we
had was an excellent driver - how he does it on a daily basis is a wonder!
The tour guide was also a very pleasant and very well informed man - they both made our
first week a very memorable time.
All of the accommodation was excellent and the food provided on the tour and breakfast was beyond
our expectations.
The package was indeed exceptional value for money and we wouldnt hesitate to arrange another
trip with yourselves in the future - in fact, we are recommending you to our friends and family.
Thank you very much for making our 25th wedding anniversary such a memorable occasion.
"
-Paul and Angela R Vietnam April 2009
"
It has all been very good. Our guide is excellent - helpful, friendly and knowledgable
"
-Mrs. S.T. Vietnam April 2009
"
We have now returned after an excellent trip well organised and as my wife said
it was 'a trip of a lifetime'. Many thanks for all your efforts."
Regards, Graeme
Mr.and Mrs.G.A. March 2009
"
A HUGE thank you to you both for organising a simply wonderful holiday.
Everything was beautifully organised and went perfectly and thank you for helping us at
the end when the flights changed - we benefitted from that but we did not expect another guided
day and dinner - it was much appreciated and we will recommend you very highly if our friends
want to go there. Cambodia is on the news very much now. We loved the countries and were
deeply touched by the guide's life stories.
many thanks again,
Yours sincerely, June
"
-Mrs. J.W. Thailand, Cambodia and Laos March 2009
"
Catriona and I have just returned from our holiday, which was memorable in every aspect.
The arrangements that you made for us worked like clockwork. In all we passed through three countries,
had eight flights, two boat trips and stopped at eight hotels. At every stop we were met by guides who
were knowledgeable and helped smooth us through any difficulties.
It’s hard to pick out a single highlight but our greatest memories are of the Elephant sanctuary in the
Golden Triangle, our boat trip down the Mekong to Luang Prabang followed by a wonderful week in the World
Heritage town. We were really impressed to visit the waterfalls of Southern Laos as the Mekong crashed
over the rocks and then to finish our holiday with the wonders of Angkor Wat and the temples of the
Khmer civilisation. The hotels we stayed at were also pretty special particularly the Anantara in the
Golden Triangle and La Residence in Luang Prabang and Siem Reap. We would also recommend a short stay
at La Follie Lodge opposite Champasak as an ideal place to chill out.
Thank you again for your assistance in organising a most wonderful holiday
"
-Mr.and Mrs. P.B Thailand, Laos and Cambodia February 2009
"
Just a very short message to thank you for fixing us up with such a fabulous holiday.
All the arrangements went like clockwork and we had an absolutely super time. Without exception
the guides were all excellent at their job but also were really nice interesting people whose company
we greatly enjoyed. Please pass our thanks to all concerned.
"
-Tim and Christine Vietnam February 2009
"
Having just returned from our holiday in Vietnam and Cambodia, I wanted to let you know how much we
enjoyed our time there.
The organisation of the holiday was excellent and the flights with Thai Airways were especially good -
so much better than BA!
We were so well looked after by all our guides, who were all very informative and knowlegable,
and our drivers. Nothing was too much trouble for them and we felt very pampered!
The hotels on the whole were very good. Top of the list was the Tara Angkor, which was superb in every
way. Halong Bay was our least favourite, but it was only for 1 night and it was more than made up
for by the beautiful bay and our boat trip.
The food throughout was also very good in both Vietnam and Cambodia - we will now be going in search
of some cookbooks on V and C cuisine!
We felt the range of locations gave us an insight into the Vietnamese and Cambodian ways of life and
the friendly people. In hindsight, we may have opted for 2 or 3 fewer temple visits, but as we only
booked it a few weeks in advance, we didn't leave ourselves much time to change anything.
We were also very pleased to have had the opportunity to visit the War Museum and the Cu Chi tunnels
in Vietnam, and the Toul Sleng Museum of Genocide and Killing Fields in Cambodia. Although these
were very harrowing and upsetting places, we feel we now have a very much better understanding of
both countries' tragic recent histories. We can only admire the way in which the Vietnamese and
Cambodian people are moving forward with such determination.
Our holiday has given us a very rich set of experiences and with all that was packed into it,
it seemed as if we were away for 16 weeks, rather than just 16 days! Our thanks and congratulations
to you and your organisation. We will definitely be recommending Dragon Travel and, funds permitting,
travel with you again."
-Mr.and Mrs. S.R. Cambodia February 2009
"
[Hanoi] ...Another visit made special again because of the quality of the guide - a serious professional
when explaining the history and customs of Vietnam, excellent relationship established quickly where jokes
and good humour added to the enjoyment. Everything was so well organised - calmly and with kindness.
As for the hospital crisis, I shall always remember everyone's care at all levels and especially
the guide who had to think quickly and reorganise everything. We were very sad to leave North VN.
"
-Mrs.S.B. Vietnam February 2009
"
[Hanoi] We have had an amazing 36 hours in Hanoi. Tan, our young guide has been an absolute mine of information
not only about Hanoi but about about Vietnam, its history and past and present way of life. He readily adapted
the itinerary to suit our wishes. My wife was particularly grateful for the way Tan kept us safe when crossing
Hanoi's busy streets!...[HCMC] Trang, our charming guide was excellent. It was a bonus to have a femail guide for
a change. She was able to tell us about the feminine aspects of Vietnamese society. She was also an absolute
mine of information about everything else. Both day's excursions were memorable. The lunch stops on each of
the three days were fantastic, best of the whole trip....[Siem Reap] Chanthla, our guide has been excellent and very
professional. He selected the temples for us to visit at Angkor prefectly and we had a memorable day. We also
liked the visit to the reclining Buddha and mixing with the local people at the waterfall."
-Mr.and Mrs. T.N Vietnam, and Cambodia, February 2009
"
We have had the most amazing time here - the guide's knowledge was exceptional. many thanks."
-Mrs.A.R. Cambodia February 2009
"
Just a note to say thank you for all your hard work putting our trip together which we thoroughly
enjoyed. It all worked out really well.
"
-Mrs. S.C. Vietnam, Laos and Cambodia, January 2009
"
My wife and I are now returned from our holiday in Taiwan and Thailand. We had a wonderful
time and would like to thank you and your staff for making all the arrangements. Everything
went to plan and our guide, Boon, in Thailand was excellent.
Hopefully we shall contact you next year to plan our next Far Eastern holiday.
"
-Mr.J.N. Thailand January 2009
"
The organisation throughout was impeccable - every flight on time, always met by knowledgable
guides, road transport of a high quality, as were the hotels and the food. (the weather was good too!!)
..thanks again for an excelllent introduction to Indochina.
"
-Mr. A.R. Vietnam, Laos and Cambodia, January 2009
"
A very belated thank you for an excellent trip to Vietnam, Cambodia and Laos last November.
We thoroughly enjoyed our holiday. We were met at the airports by our very pleasant guides
and given a very good tour of the various sites in each country. Everything went according
to plan and we would not hesitate in recommending your company to our friends.
Thank you
"
-Mr.and Mrs. A.C. Vietnam, Cambodia and Laos, January 2009
"
The Laos leg of our holiday was splendid and we would like to praise
the excellent guides and the efficient local agents in Laos. Our first
guide, Mr Somcghanh Phongsanith, has an excellent command of English,
and proved to be first class in every respect. He couldn't do enough
to help and advise us. His information about Luang Prabang was "spot
on" we were very comfortable with him when we visited the local
villages. Our second guide, Khamson, met us in Vientiane and we were
mutually delighted that he had been our guide some two years
previously. We said we wanted to come back and he was delighted we had
fulfilled our wish...
Please could you pass on our
comments to the local offices in Laos as we found these guides
excellent in every respect. The drivers, too, were extremely good, in
particular our last driver who worked with Khamson.
Incidentally, the Wat Phou cruise was delightful.
Another e.mail will follow shortly to discuss future plans.
With kind regards
"
-Mr.and Mrs. E.K. Laos and Cambodia, January 2009
"
Just a short note to thank you and your agency for arranging a
fantastic tour for me and my boys. We throughly enjoyed our holiday.
All of the guides were professional, friendly and very knowledgeable.
Everything went like clock work. Once again thank you very much and I
hope we can make use of your services again at the end of this year.
"
-Mr. K.H. Vietnam, Cambodia and Laos, December 2008
"
We would like you to know that we enjoyed our holiday to Thailand and
Cambodia very much. All the hotels were good with no problems on check-
in. The representatives in each place were helpful and pleasant. It is
difficult to think of anything which could have been better. We
thoroughly enjoyed the trip to Kanchanburi on the train and the rafts
on the river. The few days in Cambodia were interesting especially the
trip out in the lake. We also thought your choice of hotel there was
perfect.
Thank you very much for arranging the holiday and for your advice.
Please call me if you want any further feed-back. We are now hoping to
visit Vietnam next time!
"
-Mrs.S.S Thailand and Cambodia, December 2008
"
We had a great holiday overall and I just wanted to praise Boon our main guide throughout
the trip. He may not have been the most knowledgeable guide we have had, in the sense that
his descriptive knowledge was not great, but frankly that was no issue for us. He made up
for that in so many other ways. He always ensured we got a good room in the hotels;
he always ensured we got the best table at restaurants and shows and he was totally
flexible, when we got a bit “templed out” and he even suggested alternatives. He could
not be more accommodating. By the Tuesday before our departure on the Saturday we started
to think about whether we would be able to return via Bangkok or whether we would need
to find an alternative way home.[civil unrest at Bangkok airport]. Here again he was as helpful as possible, phoning up
Thai Airways every day to confirm our flight home and ensure we had allocated seats on our
return flight. There was even a question whether we would need to stay in Chiang Mai for
the last night instead of Chang Rai fearing there would be no return plane from Chang Rai.
As it happened all went like clockwork with no disruption to our holiday. I am sure we have
Boon to thank for that.
"
-Mr.and Mrs. C.C. Thailand, December 2008
"
Thank you for organising a very enjoyable tour for us.
All the Myanmar guides were lovely and meals were provided at the best restaurants.
The balloon ride in Bagan was a truly amazing experience and should be highly recommended.
We also took a horse drawn cart at Bagan and it was delightful; much nicer than travelling by car.
Inle Lake was stunning. Apart from the engines on the tourist canoes the lake would have looked
exactly the same hundreds of years ago, so clean and quiet....
Phnom Penh was full of buzz and on our free day the guide arranged a TucTuc to spend all day with us.
We were taken to the central market with its incredible fine architecture and the National Museum;
both places are an absolute must for a visit and the TucTuc is so comfortable and cool and so easy
to take photographs from.
We were so sad to see so few tourists, especially UK ones, to Myanmar. We will tell all our friends
they should go there and recommend your company.
"
Mr.and Mrs. F.S. Myanmar and Cambodia December 2008
"
We were extremely pleased with your organisation of the whole thing, everything went absolutely
smoothly, we were met at the right times and places where appropriate etc...... As far as the hotels
were concerned we were happy to have chosen in your lowest category, they were all good, some very
minor gripes.
As far the return journey was concerned you know the details.[Closure of Bangkok airports through civil unrest].
The problem with Thai air and Bangkok could not have been foreseen and was nobodies fault.
However the way you and your agent handled it was first class. In situations like that it's communications
that counts so one does not have the feeling of being abandoned. You kept me informed from your end
and I would like you to pass on my personal thanks and appreciations to "Dinh". He phoned me two or three
times a day giving me the flight alternatives he was working on, he went to Thai air office to sort
things out and he negotiated successfully a free extension with the hotel until 6PM. A first class
performance from him and I would like you to pass this on to him. He even phoned us when we were
at the airport on Saturday night to check everything was OK.
As you can tell we would certainly travel with you again. We have Laos and Cambodia on our list
which I think you cover. It probably won't be for a couple of years as we have other plans for the
immediate future but I will certainly contact you again at the appropriate time.
"
-Mr. P.F. Vietnam, November/December 2008
"
Our trip was - in every respect - outstanding and both [my wife] and I are singing the praises not only of the countries visited but also for the organisation of the trip by Dragon Travel and particularly by Ki Shieu. From start to finish our holiday was what we had hoped and one can not expect better than that!
Specifically worthy of mention are:
The attention of Mr Shiu in drawing up the package to best meet our needs.
The clear and concise paperwork associated with the holiday and its timely delivery.
Excellent choice of hotels and of guides.
Your response and that of your local agent and the flexibility shown in meeting our needs when we were 'on the road'; eg cutting short our stay in Ho Tram by a day and the appointment of a new guide for our stay in HCMC.
The super cookery course arranged for my wife in HCMC.
In short, so many highlights and so much to remember, all brought about by your office here in UK and in situ; thank you. We will have no hesitation in recommending Dragon Travel to others and of hopefully using your offices again for our appetite for the Far East whetted!
"
-Mr.and Mrs. P.R. Vietnam and Cambodia, November 2008
"
The guide was very helpful and knowledgable and friendly, and the drivers were vert competant in the city traffic--- The experience overall of Cambodia and its people was excellent.
"
-Mr.R.L and Mrs.H.M. Vietnam and Cambodia, November 2008
"
Just to let you know it went like "CLOCKWORK" fantastic Holiday, Country, People and especially the guides Yen[Giang], Vu and John[Tuan].
Thanks again for a great Holiday
"
-Mr.and Mrs. P.C. Vietnam, October 2008
"
I fear I have been very remiss in not thanking you earlier for organising our trip. It has been fairly hectic since we got back, and I have only done a rough edit of our pictures so far. As usual with your organisation, everything went like clockwork, and we had a wonderful time, so once again thank you very much for everything......
"
-Mr.and Mrs.J.B.September 2008
"
Now that I have been back from my China Tour a couple of weeks I just want to say what a unforgettable trip I had after the Olympic Games. I'm really pleased I did it. I was able to see some wonderful and different parts of the country and it was great to be able to see more of China than just Beijing. My guides and drivers were excellent and the itineries were interesting and comprehensive.
"
-Mr.C.F. August 2008
"
[Xian] Cynthia is a warm,friendly and knowledgeable guide. It's been a wonderful time in Xian...[Guilin] William is a charming knowledgable guide and it has been a wonderful experience being in Guilin/Yangshuo..
[Shanghai] Tracy is a knowledgable guide and I had a great time in Shanghai...[Beijing] John is friendly and knowledgable and it has been great spending time with him.
"
-Mr.C.F. China, August 2008
"
We very much enjoyed the Vietnam trip despite very heavy rain in and around Ho Chi Minh City. We thought it was arranged brilliantly in terms of getting in quite a lot of sight-seeing but also some R and R time, which the children in particular appreciated. The guides served us very well in both Ho Chi Minh and Hoi An. The hotel in Hoi An was really good, both a very relaxed atmosphere and excellent service and facilities, and I would go back there again anytime.
Thanks very much for all the thought and effort you put in to arranging the trip. I shall certainly recommend your services to others, and will contact you again if we are planning a similar trip in the future.
"
-Mrs.S.F. August 2008
"
Just want to say thanks for organizing a great trip for us at such short notice.
Everything went superb – all the timings were spot on and the guides and hotels were great.
A credit to your company and I would have no hesitation in recommending you if I hear of anyone contemplating a tour to Vietnam or Cambodia.
"
-Mr.P.M. Vietnam and Cambodia, August 2008
"
We have recently returned from our trip to Vietnam which was arranged by your company, we would like to congratulate you on the way it was organised, from the time we landed in Hanoi and was met by our first guide we were very well looked after, all three guides and drivers were excellent, polite, courteous and very informative, and willing to put themselves out in order to make our stay in Vietnam as enjoyable as possible, all of the trips were very good and very well organised, the choice of hotels was excellent, and to sum up, we thoroughly enjoyed our holiday and as well as hoping to use your company again in the future, we will highly recommend your services to our friends and family.
"
-Mr.and Mrs.T.W. July 2008
"
A thoroughly pleasurable experience. Our guide was outstanding and as well as being very informative she was very helpful in every way. She made this trip a very memorable experience.
"
-Mr.T.W Vietnam, July 2008
"
We all really enjoyed our stay in HCMC. We were very lucky to have Thoa as our guide. She desbribed the various sights in an interesting and informative way, sorted out problems when they arose and was really excellent with our teenage children....Well organised, wonderful tour. Informative guide. Happy to recommend to others,
"
-Mr.P.R. July 2008
"
An excellent, fascinating and very well organised experience.
"
-Mr.C.B. Myanmar, June 2008
"
The entire trip was very well organised and supported by excellent guides.
They could not have been more helpful and did their best to ensure everything went to plan.
A very interesting and enjoyable experience.
"
-Mr.M.H. May 2008
"
Many thanks for another wonderful holiday - Lucy and I enjoyed ourselves immensly - The guides and drivers were all excellent and very helpful and knowledgeable ...
...we were very grateful that a guide met us at Vientiene airport when we flew in from Pakse - we hadn't expected this as we were just passing through on our way to Luang Prabang (day 10) and expected to have to hang around the airport between connections - it was a very nice suprise to find that we were able to go to a decent restuarant and wonder around the shps for a couple of hours instead.
Once again, many thanks for a wonderful holiday - I am currently trying to sort out the photo's once I've done them - I'll put them all (and Vietnam ones from last year) onto a cd for you to select any suitable ones for use on your web page."
-Mr.V.W.May 2008
"
I just wanted to drop you a quick note to say how much we enjoyed our recent visit to Vietnam. It was a wonderful
country and everything went very smoothly. The guides were most helpful and friendly and explained everything
in a professional manner.
We have recommended Dragon Travel to a number of people since returning and look forward to using your services again in the future.
."
-Mr.and Mrs. M.L. May 2008
"
Our first trip to Bangkok. Guide and driver were knowledgable and courteous. Driver skilled. Variety
good. Pace too full at beginning but we adjusted. Ayuttaya Museum is a must - we almost missed seeing it.
Mr.B. is a good and careful guide."
-Mr.S.P.March 2008
"
We thought you may appreciate some feedback-if delayed- after our recent trip. We really enjoyed our
experience of this well planned itinerary...
The chance of missing the boat journey down to Chiang Saen was worrying- in fact this trip is such a
highlight we would suggest that in arranging trips for other clients you should strongly discourage
departures in times of potential low water - it is such a fabulous day.
We would like to emphasise the success of our tour. The itinerary was excellent,
the accommodation (with one exception) was great and the late change you made to our hotel in
HCMC a success.The variety of river transport was indeed a highlight for our "Mekong Journey"."
-Mr.and Mrs. B.C. April 2008
"
From north to south it has been a real trip of a lifetime!"
-Mr.and Mrs.J.S.March 2008
"
We would like to take the guide home with us - he is wonderful. Driver skills excellent, felt
completely safe and looked after so well."
-Mrs.L.W. March 2008
"
Our guide - 'Happy' by name and by nature. A lovely, bubbly and fun person who went out of her way to
make sure we had everything we could possibly need."
-Mrs.M.R. March 2008
"
Many thanks for a great holiday. Just got back yesterday.
Your guides were very good as was the drivers and vehicles. The guides were all organised,
considerate and full of knowledge.
"
-Mr.S.V. March 2008
"
I just wanted to write to tell you that we had a wonderful holiday, all thanks to your planning.
The travel was good, all flights on time and comfortable with the two hour transfer time in Hong Kong
just in enough to stretch our legs. I am a complete convert to tailor made holidays and got so much from
having personal guides in Ho Chi Minh City and Siem Reap. Never did we have to wait for anyone.
I will be writing separately to the tour companies Cambodia and Vietnam to tell them how much we enjoyed
ourselves and how good we thought their guides and drivers were. I will remember our trip to Cambodia
especially for the beauty of the country and the people. They are a testament to the strength of human
endurance and I have never met a kinder people in the face of their suffering. I would very much
like to donate to a local charity in Cambodia and am investigating at present, but if you have any
suggestions I would appreciate it.
The mix of history, architecture, people and a wonderful beach holiday at the end was perfect.
I am glad we chose CoCo Beach resort. It was different from any of the others in the area and the
bungalows were comfortable and fun. The staff at Coco Beach were very helpful without being intrusive
and the resort is small enough to still feel the personal touch.
I cannot fault the holiday at all and will remember it for a long time. Please feel free to pass on my
thanks directly, since I do not have email details for Asia Jewell Tours in Vietnam and Angkor TK Travel
and Tours in Cambodia, but I will write separately also.
You can be sure that I will speak highly of Dragon Tours and Travel to anyone that will listen and
hopefully we will be in contact in the future for a return trip!"
-Mrs.W.P. March 2008
"
We would like to thank you so much for our recent holiday to Indochina,it was the best holiday ever.
We were so well looked after, the guides and drivers were superb, the hotels excellent. When the
airline lost one of our suitcases our guide went out of his way to get it back for us. Our guide in
Siem Reap 'Bunthing' was simply the best, patient, kind and informative. Everything was so well
organised we would recommend you to anyone and hope to travel with you again.
Thank you once again.
"
-Mr.and Mrs.C.S. March 2008
"
Sandra and I returned from our holiday in Vietnam last week. We had a fantastic holiday and have
learned so much about the Vietnamese people and their history. We were so well looked after and would
like to thank you for making our holiday so very special.
"
-Ms.L.W. March 2008
"
I just want to let you know how much we enjoyed our holiday.
We were treated like royalty for the whole tour. The tour guides were very informative, very nice and
considerate people. I feel it was the hardest for Tina in Cambodia to take us to the prison and killing fields which
we found very moving. We were glad we went to these atrocity places to fully understand what Cambodia has suffered
in the past...
We would recommend your company to anyone who was interested in visiting that part of the world.
Once again thank you for a great holiday."
-Mr.and Mrs.P.C.March 2008
"
We have just returned from our holiday in Cambodia and wish to thank you for making all the
arrangements for what turned out to be an excellant holiday.
The flights with Thai Airlines where very good, some of the best we,ve done.No problem at booking in
and with our seats.
We particularly enjoyed the hotels at Siemreap and Sihanoukville. The decor at Hotel De La Paix was
stunning, I would love one of those black and white wall pictures of the Ankhor Temples they had
hanging on the walls so if they are available in England let me know where. We did get the honeymoon
suite at the Sokha Beach which added a memorable touch to the holiday!.
The temples at Angkor were even better than we had anticipated, we were pleased to have added the
Bang Melia temple one of our favourites. Finally I feel we must say how great your representatives were.
They were so well informed and attentitive. It was a pleasure to be with them.
I would recommend your firm and this tour. The Temples is one of the world's must see sights.
"
-Mr.and Mrs.S.February 2008
"
My wife and I yesterday returned from Myanmar. We are both now retired and during the last 15 years
have travelled extensively, on package tours, in small groups and many times independently.
We have visited U.S.A (7 times), Cuba, nearly ever country in Europe, China (for a month), India,
Thailand (twice), Malaysia (three times), Borneo, Singapore, Hong Kong, Australia (twice) and
New Zealand (twice) and we have never before felt the need to write to the provider to express our
gratitude for what was our best ever travel experience.
From the moment we were met at Yangon Airport by the excellent Tour Guide Tin Tin and driver
we were treated to a standard of care, thoughtfulness,and service we have never previously experienced.
Without exception the local guides Tin Tin in Yangon, Zaw Win Cho in Bagan, Zaw in Mandalay and Joseph
Andrews in Pindaya and Inle lake and the drivers were extremely knowledgeable, interesting, efficient,
punctual and cheerful. Nothing was too much trouble and even the smallest suggestion or request by
us was met with instant action, although most had already been anticipated.
The general information you provided before the holiday proved totally accurate and was invaluable.
While I realise the dangers of over selling a destination it has to be said that your internet site
did not do true justice to the breathtaking beauty of Myanmar, the natural charm of the people or
the wonderful activities that you arranged for us in the itinerary.
Overall, this was a very special holiday. The arrangements made and the service provided by you and your
agents worked perfectly.The accommodation without exception was excellent and if future client seek
a break at the end of a tour then the Bayview at Ngapali is a must.
Finally, thank you once again; the places visited and the people met have provided us with so many wonderful memories.
"
-Mr.and Mrs.D.B.February 2008
"
We would like to thank you and Rob for the arrangements for our recent holiday. Just like our
holiday to Vietnam with Dragon in 2006 everything went like clockwork. We were very surprised
and pleased to be met at Vientiane airport and taken to the Intercity for the afternoon on our
return from the plain of jars--this made all the difference to our long journey home.
All our guides and drivers were excellent and they all wanted to make our stay enjoyable.
The highlight for us was staying in the Sala Phae floating guesthouse and watching the sunset and dawn."
-Dr.and Mrs.J.L.February 2008
"
We have seen a tremendous amount, learned a lot and aroused our curiosity to learn more about the
Peoples and the earlier civilisations. We have returned with a library of books, hundreds of photographs
and hours of video. Everywhere we went the people were friendly....Certainly we would recommend you
to anyone intending to visit all or part of our route."
-Mr.C.P.February 2008
"
We are back, as you know from our holidays in Vietnam and Cambodia. We had a fantastic time! The guides and
chauffeurs were very helpful and nice, some even had cold water after every visits, some took us to more places
than planned, some had dinner or a drink with us !! It was brilliant....
We will start saving money soon to have another trip out there! It was worth every penny."
-Mr.L.C.January 2008
"
Apologies for not getting in touch sooner to tell you that we had a great holiday, for which many thanks.
Our three guides were really great – knowledgeable, friendly and flexible with an excellent command of English.
We particularly liked our arrival presents of map, pre-stamped postcards, shoulder bags and $50 of local currency
each [to be paid for later!].
Also, all the drivers were excellent, too.
The country was fascinating and the people absolutely lovely. Just can’t wait to return and see even more of
Myanmar. Won’t go on and on, but simply say that we endorse all your customers’ favourable comments on your
website and that thanks must also go to you and your staff in the UK, too."
-Mr.G.H.January 2008
"
We were looked after with exceptional care and thoughtfulness, with extra presents of local fruit
and sweets. We hugely appreciated the way our guide bought a big bag of sweets for the village children of Phnom Da
and she also bought rice for the monks at Bokor. Both these kindnesses made a big difference to the welcome
we got. We were impressed with the ease and good humour with which plans could be changed. Nothing eas too much trouble.
Thank you for a wonderful time.
"
-Miss R.M. December 2007
"
I just wanted to say thank you for the arrangements on our recent trip to Cambodia.
It all went extremely smoothly and according to plan. It was excellent value for money....
a great holiday and all three of us had a really wonderful time.
"
-Mr.G.M.December 2007
"
We have recently returned from our fabulous two week holiday in Vietnam and Cambodia. Thank you to everyone
who co-ordinated the trip. Everything ran like clockwork and we had a thoroughly enjoyable and memorable time.
The Hotel accomodation was first class and the food plentiful. The guides were really friendly and helpful
as were the drivers. All our internal flight and Hotel check-ins
were all carried out by our guides,leaving us to relax with no hassle.
Regarding the trips they were very well organised and we were certainly made to feel special with no waiting
or queing anywhere. The restaurants we were taken to and the food we were given were very good.
I feel I must mention one guide in particular in Ho Chi Minh, she told us to call her Happy as that is what
her name in Vietnamese means. She could speak English very well and there was not anything she wouldnt do for
us to make our visit special.
Once again we should like to thank all concerned at Dragon Travel plus your agents and guides in Vietnam
and Cambodia for making our holiday so memorable, and making us feel special wherever we went, we would
have no hesitation in recommending your company in the future.
"
-Mr.and Mrs. K.R. November 2007
"
[Siem Reap]Mr.S was very informative and would take us anywhere we wished after the
main day's tour was finished. It was an enjoyable few days - we had always wanted to come
to Angkor Wat and were not disappointed....[P.Penh and S.Cambodia] A most interesting journey, we feel that
we have learned a lot about Cambodia's history and customs from our guide.
"
-Mr.and Mrs. L.T. November 2007
"
Our recent trip was an excellent itinerary, first class accommodation and we were accompanied by knowledgable
and attentive guides who made us feel most welcome.
[Phnom Penh] Informative and extremely attentive guide made us feel most welcome .... [Siem Reap] Excellent guide and driver, attentive,
professional and nothing too much trouble. Day at Angkor Wat exceptional!...
[Laos] We had the good fortune to have Khamla as our guide. He made us feel most welcone, had impeccable manners,
had a good sense of humour and went out of his way to make our visit pleasurable. This young man shared
his knowledge and love of his country with us and we take home happy memories of Laos.
"
-Ms.L.H. and Mr.R.C November 2007
"
We have recently returned from our fabulous three week holiday in Vietnam.
Thank you to everyone who co-ordinated the trip. Everything ran like clockwork and we had a
thoroughly enjoyable and memorable time.
The guides were really friendly and helpful and the drivers were very careful and polite.
Special mention must go to Lang who met us in Danang. His command of English was superb and even
taught us a couple of new words!! He was also very knowledgeable and made a complex history lesson
very interesting.
The hotels we stayed in were all very clean and comfortable and I would have no hesitation in recommending
your company.
"
-Ms.S.M. November 2007
"
[Xian, China]..Mimosa's knowledge has been very helpful. We appreciated our tour guide and drivers flexibility
and helpfulness. We have had a very enjoyable trip...[Shanghai]..Vincent and driver made our visit very enjoyable
and interesting. Driver very careful. Vincent very knowledgable, excellent english, very helpful...
[Beijing]..Very helpful guide. Good trip..
"
-Mr.R and Mr.D.B. October 2007
"
We are writing to say how much we enjoyed our 3 weeks in Laos and Cambodia all the guides and drivers were excellent.
They were very helpful and in Laos they booked us in on all the internal flights we didn't have to do a thing.
The countries were amazing. It was nice to go to both because you realise how different the people are.
Before going we thought the countries and people would be the same and thought they would be like Vietnam
(we visited last year). But all 3 are very different. Thankyou for a marvellous itinery, everything went
so smoothly and all people we met were so friendly.
"
-Mr.and Mrs.M and S.T. October 2007
"
Alice was a very good guide. She was very accommodating and was very helpful. We enjoyed our stay in Guilin....David
was an excellent tour guide, very obliging and flexible - the driver was courteuos and obliging and a careful driver.
Due to David, in spite of the rain, we enjoyed the tour.
"
-Dr.S.K. (party of 6) October 2007
"
Lilian went out of her way to make our stay comfortable. She took the time to find out what we did and did not
like in the way of food, she provided us with water at no charge and in every way was an excellent tour guide.
She even helped us with our luggage, both arriving and departing, for which we were very grateful....Best ever.
"
-Mrs. P.H. October 2007
"
[Xian, China] ...most enjoyable part of the whole tour, made more so by outstandingly friendly and competent guide and driver...
[Shanghai, China]...V. was a most considerate, helpful and understanding guide who made our stay in Shanghai enjoyable...
{Beijing, China]...A most enjoyable experience due in large part to an excellent guide and driver.
"
-Mr.and Mrs.E.C September 2007
"
[Shangrila, Yunnan, China] Enjoyed our visit, S. was very helpful and always keen to please.
"
-Ms. J.S. September 2007
"
[Phnon Penh etc.] We felt a warm welcome on our arrival and were extremely well looked after during our stay making
us feel relaxed and happy to be in Cambodia. We appreciated all the information given both
historic and cultural, Mr.V. being a pleasure to be with. We also had every confidence in
our driver. A thoroughly professional service - thank you.
[Siem Reap] Guide was professional, conscientious and knowledgable ensuring everything went smoothly. Cheerful,
friendly driver. Would strongly recommend this tour to others.
"
-Mr.and Mrs.G.D. September 2007
"
The trip to Myanmar was a great success. We were privileged to meet such gentle and wise people who live
under such an odious regime. We would encourage anyone thinking of going there to do so to support the
people, keep communication channels open with the free world, and also to put money into their private coffers.
The trade embargo does more to hurt the common people than those in power...
All of the guides we had, in Yangon, Mandalay and the Lake Inle region were delightful, relaxed, friendly,
generous and courteous to a fault and very open with us. It would have been difficult to have found better
company. The drivers, too, were excellent.
As ever we do not hesitate to recommend Dragon Travel to anyone thinking of going to Southeast Asia.
The planning and execution is meticulous, and the price reasonable. I have passed your website details
on to many people...
Our best wishes and grateful thanks to you and all in Myanmar. "
-Pamela and Andrew N. August 2007
"
Our guide was very knowledgable and told us much of Cambodian history,
customs and life, always polite and with humour. Our driver was always prompt, very
courteous and I felt safe being driven by him..A great holiday which will be recommended
to our friends. A great insight into Cambodia which we hope becomes an established
destination for people from the UK.
"
-Mr.and Mrs.A.D. August 2007
"
A most enjoyable stay - interesting tours, beautiful sites - made
exceptional by a delightful driver and well-informed and entertaining guide."
-Mr.A.B August 2007
"
Java [guide] was very friendly.She helped at every opportunity and made our
trips run very smoothly....Charley and our driver in Kunming helped to make
our stay there have a real local flavour. It was fun travelling
around with them. We shall not forget the duck!"
-Mr.P.A. August 2007
"
We have just returned from very good holiday. I am impressed by your
firm and have recommended you already!
"
-Mr.R.H. August 2007
"
We found the arrangements by Dragon Travel to be first class and all aspects
of the tour went very smoothly. We found Miss Lillian to be very professional
and very friendly, with excellent knowledge and advice, we very much enjoyed her
company and learning from her experience and information....
"
-Mr.P.R. July 2007
"
Firstly may I thank you and all at Dragon Travel for organizing a wonderful
honeymoon for us. We absolutely loved Vietnam and Cambodia and hope that we will
return one day. Everything went according to plan and we were very impressed
with all the guides in particular...
...I would like to add special praise for your guides and company representatives
in Cambodia, they were un-faultable !! We were both incredibly impressed...
...thank you once again for helping make our honeymoon so special.
"
-Mr.A.R. July 2007
"
We have arrived safely back home in Brussels last night after an extremely well
organised and successful tour organised by yourselves and your agents in
Vietnam and Cambodia. Thank you very much for arranging everything so well and
proffessionally. It went like clockwork without a hitch, or delays (apart from
Vietnam Airlines delay to Ban Me Thuat - which in fact was a blessing as we then
missed having to take part of the tour (ride in a dugout canoe in continous rain!)
The itinerary was re-arranged the next day and completed in sunshine! Apart from
the afore-mentioned rain we only had rain on the day we arrived in HCMC and it
returned the day we left Phnom Penh! Not one part of the tour was carried out in
rain and we enjoyed dry sunny days, a bit humid, but bearable for the whole tour.
Well done in arranging that as well!!! .....
We thoroughly enjoyed Vietnam for its incredibly friendly people and less
touristic hype. Cambodia was great and we can only be thankful we visited during
the low season - we could only imagine that the high season would be extremely
stressful and not nearly so wonderful when one can now wander around the sites
without the hoards of tourists expected of the high season......
We made 10 individual flights in total, stayed in 8 different hotels/places,
visited many different sites and at every place we were very well looked after -
a wonderful piece of planning, welldone!
We will certainly recommend Dragon Travel to our friends and be pleased to be used as a reference by you if required.
With our very best thanks and appreciation of a tour welldone."
-C, M and D P-H. July 2007
"
Very good! Excellent tour of the capital [Phnom Penh]- thank you!....
Mr.S. [Siem Reap] was a really fantastic guide!
Wonderful tour - the best of our entire trip!
"
-Ms.S.C and Mr.A.R..July 2007
"
We have returned from the tour you organised for us to Vietnam and I am writing
to say that we had a fantastic time. The arrangements were perfect and your
representatives were very attentive punctual, knowledgeable and friendly.
The hotel accommodation was all very comfortable and we have put on weight
with all of the wonderful and plentiful food that was served to us.
A. and I are both very grateful for the attentive service that you and your
representatives afforded us both during the booking process and on the tour
itself.
Thank you very much. I hope to be in a position to use your services again in
the coming years."
-Mr.N.McC. June 2007
"
Wonderfully helpful and friendly guides, who have provided and suggested lots of
extras. It's been a great experience - and fun!....Frank is an excellent guide
and a most sensitive and intelligent person. We were very priviledged to have him as
our guide around the temples......Once again our guide Daisy has been extremely
kind, courteous and knowledgable! Superb - Thank You.
"
-Mr.M.M and Ms.L.C.June 2007
"
Just want to let you know that we had a marvellous trip to Laos and all
the guides and sites were very well planned and organised so a big thank you.
Next trip will be Cambodia and possibly southern Laos and 5 days on a beach
location.
Many thanks for organising the trip!"
-Ms.H.C.May 2007
"
Very knowledgable and friendly guide who did everything to make sure we got
the most out of our short stay. [In Beijing] Lillian was very knowledgable,
enthusiastic and helpful. She performed her role with a great deal of care
and kindness as well."
-Mr.A.J April 2007
"
Just a quick note to say thank you for organising a wonderful holiday to
Vietnam for my wife and I.
The itinerary covered a large variety of wonderful sights and experiences,
with excellent standard of accommodation and the guides and drivers were
extremely good and helpful.
All this creates a problem for us - where to go next year with yourselves!
"
-Mr.V.W. April 2007
"
Well-mananged tour. Guide friendly and courteous. He suited the itinerary to
our interests. Good knowledge of area and country. Driver always punctual
and polite. Overall, a very interesting and enjoyable experience."
-Mr.D.F. April 2007
"
Well looked after. Guides English was good and he was knowledgable. He adjusted
the tour to fit in with our interests. Driver - good, careful, punctual, always there waiting.
."
-Mrs. A.F. April 2007
"
Our Guide was the absolute very best!"
-Miss F.C. March 2007
"
The tour was excellently organised and both the driver and guide were always
prepared to make on the spot changes. Eddie made sure we had the best seats everywhere
and made learning about Thailand and the Thai culture really interesting.
Saks driving was safe and relaxing, enabling us to sleep on route!
Thanks to Eddie, Saks and Ki for a great holiday.
."
-Ms.C.K and Mr.S.H. March 2007
"
I have been meaning to drop you a line for the last two weeks just to let you
know that we had the most wonderful time in Thailand and Cambodia....
The guides in Bangkok and Cambodia were superb, hotels
were excellent and we were fortunate to have all our flights leave on
time with no delays at all. If I hear of anyone going in that
direction on a tour, I shall definitely recommend your company."
-Miss C.C. March 2007
"
We just would like to write and say that we had a great holiday and we
would like to thank you and your company for the efficient manner in
which you organized our whole trip.
All the guides were knowledgeable, punctual and presented well and the
transport was good.
We would be very happy to use and recommend your company in the future.
Many thanks again.
."
-Mr.and Mrs.J.H. March 2007
"
We could not have asked for a better or more informative guide on our
first visit to Cambodia"
-Mr.K.P.March 2007
"
..our tour was splendidly well organised and most enjoyable. Thank you very much!
."
-Mrs.E.G and Party March 2007
"
All in all, we had a wonderful time. The people were so friendly,
the scenery spectacular, the food excellent (even although Alan doesn't like
chillies!) and everyone seemed to want to help us. Cambodia came as a bit
of a culture shock but not surprising when the country went through the Pol
Pot years. I got the distinct impression they were desperate for visitors and
surpringly open about their recent history of the "Killing Fields".
Please send our personal thanks again to all your guides
and drivers who made it such a memorable holiday and I've been recommending your
company to lots of our friends!"
-Mrs.P.D. March 2007
"
Thank you very much for the arrangements you put in place for our recent trip to Myanmar.
Everything ran without a hitch apart from the last two internal flights were somewhat delayed,
but not drastically so. We undertook your suggested 14 day itinerary and we both felt that the
balance and variety were very well thought out...
It was a pleasure to visit a country which has hardly been touched by tourism, and where
the people are so genuinely pleased to welcome you, eagerly answer your questions and are
happy for you to watch them in their daily lives, without giving you the impression that
you are intruding or being a nuisance. The British are truly missing a gem, but yet
our European cousins, French, Germans, Italians and Spaniards seem quite happy to visit!
We had four excellent, but very different tour guides, but each was prepared to put on
extras to show us as much as possible in the time available...
All the arrangements to, in and leaving Malaysia operated like clockwork and we had no
problem with our ‘tight’ connection in Singapore...
Thank you again for putting together our wonderful holiday; I shall have no hesitation
in recommending Dragon Travel to anyone who wishes to have a bespoke holiday in SE Asia.
."
-Mr.and Mrs.B.C. March 2007
"
On Saturday we returned from a trip to Cambodia and Laos with your company.
We had a marvellous time, enhanced by the helpful drivers and guides who had a
wealth of fascinating information at their fingertips. The hotels, although
varied, were uniformly good and we were taken to restaurants where the food
was also consistently delightful. The sights and experiences will stay for
us for a lifetime, so many thanks.."
-Mr.and Mrs.K.P March 2007
"
I'm writing to thank you for organising a most enjoyable tour of Vietnam for me and
my wife. While, for me, this was entirely a holiday, for her it was a material gathering
exercise for future shows of her paintings. From both our points of view the choices
you made for us were excellent, so that there was no need for us to change any of the itinerary.
...All in all we had a wonderful time, and were eventually very happy to go back to
Thailand and relax for a week by my brother's swimming pool. We would be very interested
to hear in which other countries you arrange tours, as it's most likely we will
travel with you again in the near future."
-Mr.and Mrs.D.B. February 2007
"
Wonderful! We had the time of our lives. Everything went according to the itinerary
and was just perfect. All the guides were lovely, hotels as you described and
we feel we had excellent value for money. We look forward to next years trip. A big thank you
to everyone involved."
-Mr.and Mrs.P.D. February 2007
"
Tour was brilliant. Guides were great. Hotels great.
Only one bad meal on the tour - no complaints whatsoever."
-Mr.and Mrs.S and Mr.and Mrs.E. February 2007
"
So far we are delighted with the tour and our guide and driver. They are both
polite and helpful. The hotel and restaurants have been exactly what we had
hoped for."
-Mr.and Mrs.P.L. February 2007
"
Our drivers and guides were absolutely first class - friendly, couteous and informative.
We have had a wonderful time in Vietnam and hope to return."
-Ms.M.E. February 2007
"
(Phnom Penh) A thoroughly enjoyable visit made all the more so because of our
knowledgable and attentive guide who was able to to make everything so
interesting - and particularly his personal experiences.
(Siem Reap)The tour was made perfect for us because of Mr.B's knowledge and
experience. In particular, he adjusted our daily itineraries
so as to avaoid crowded times for the big sites and added in others when
feasible. His knowledge of Cambodia and buddhist history and the
Ramayana meant that the visit to each site was made even more fascinating -
and a real experience. Mr.T. is a very good driver, efficient and considerate to his
passengers.
Dragon T and T's itinerary was excellent - inclusing all the big sites and
adding in opportunities to see other things such as the countryside and village
life, the Tonlesap boat trip and the visit to West Baray. Without these things there might
have been a risk of 'temple overload'!
A very enjoyable visit."
-Mr.and Mrs.M.P. January 2007
"
I have been meaning to write to you about my tour of Myanmar. It went very well indeed
and without a hitch, despite the complicated itinerary and four internal flights. I cannot
speak to highly of the itinerary that you proposed, which was all I wanted.
In the event, I did get a bit tired of Pagodas (you are not to blame for that) so asked to visit
Pakokku, Maymyo and Taunggyi. These were places I remembered from my youth. I left
Burma in 1933 aged 7 and I am now 80 years old. These changes were arranged without difiiculty
for reasonable extra payments.
The hotels were excellent. The guides were all knowledgable and courteous, subtly
altering the itinerary in reponse to my particular interests...
All in all I will enthusiastically recommend your company to any aspiring traveller I meet.
"
-Dr.C.S.January 2007
"
We thoroughly enjoyed our stay. The guide was knowledgable and helpful and added
greatly to our enjoyment of the sights. The driver was courteous and careful and the
vehicle very comfortable. And the visits were memorable. A great holiday!
"
-Mr.M.M and Mrs.A.A January 2007
"
We had a great hol in Vietnam and felt we got a great introduction to the country
seeing a really wide variety of astonishing sights and places as well as eating
loads of delicious food (we’re now both on strict diets) and experiencing sublime
chill out moments. We were very pleased we went for the 5 star option, as our
first hotel, the Sheraton in Hanoi was just about the best we’ve ever stayed
in and a perfect end to a day long journey....
We hadn’t realised we’d get such personal service, and the guides and drivers
were all brilliant - once we got used to the fact that driving on the right in
Vietnam was more a suggestion than a law! All 3 guides were conscientious and
considerate, especially once we learned to modify their schedules to suit
ourselves more. They generally kept to your original itinery, but we ended
up doing just the Temple of Learning on the first day as we were shattered,
and easily covered the missed places on the following 2 days....
Your plan for spending our last 3 days in Phan Thiet was a great one and we
thoroughly enjoyed the Sailing Club. It had a great atmosphere and all the
staff were really friendly – in fact that was our experience of the Vietnamese
people as a whole. We felt totally safe and people couldn’t do enough to make
our stay a wonderful experience, so thanks to you for a really fantastic holiday.
"
-Mr.and Mrs.D.L. January 2007
"
Our guide and driver were both superb. They made our visit to Siem Reap very special
and we will both treasure our memories for a very long time. They were both very kind, friendly
and very funny but most of all they treated us like royalty!
"
-Ms.S.D and Mr.D.G December 2006
"
Our driver and vehicle were excellent. Always clean and on time and the driver was very polite.
Mr.Lim is an excellent guide and gave us many details to help us understand
Cambodia. He made our stay trouble-free and dealt with our needs and
wishes in a friendly and efficient way. I wish we could stay longer.
"
-Mr.and Mrs.K December 2006
"
It was a daily adventure with a new wonder around every corner.
We were both comletely exhausted when we got home and
wished we'd booked a week on the beach to recover! It
was a wonderful "holiday" with all the worry taken out
by the amazingly efficient organisation which was
without exception, faultless. We shall certainly be
looking at going away with Dragon Travel again.
"
-Mr.and Mrs.R.P. November 2006
"
All in all it was a wonderful experience...many people here thought I was brave
to travel somewhere like that on my own. I did not tell them my secret which
was Dragon Travel who I was confident would organise things so well I
would not have to worry about anything.
"
-Mrs.J.W. November 2006
"
We thoroughly enjoyed our time with Sam who could not have looked after us better.
Phnom Penh and Sihanoukville have been a real highlight of our holiday and we could
not have had a better or more caring guide than Sam,
"
-Mr.and Mrs.S.M. November 2006
"
We were made to feel very welcome and at ease in such a short visit, good services and facilities all round. The killing
fields were very moving, the Royal Palace very impressive. Excellent food at restaurants with good courteous
service all round. (Phnom Penh)
"
-Mr.J.C.November 2006
"
Very high standard of hotel. Mr.S.gave a very thorough, wide ranging display of his knowledge and
was very helpful in making our holiday comfortable and memorable. He had excellent English skills. The driver was
very friendly and polite and always helpful.
"
-Mr.G.W.November 2006
"
Very enjoyable tour with excellent accommodation facilities. We particularly
enjoyed our stay at the Jungle Rafts in Kanchanaburi. Our guide and driver were very
helpful and professional.
"
-Mr.G.W.November 2006
"
Sam was a great guide. The time at Angkor was just right and we never felt we were either
rushed or that we spent too much time in any one place.
"
-Mr.J.E.November 2006
"
Best guide and driver of whole trip - very helpful and understanding of what we needed, english excellent - brilliant - enjoyed trip completely
.....very enjoyable stay, guide and driver excellent and helped us throughout..
"
-Mr.T.G.November 2006
"
The whole tour was very well organised. All the guides and drivers were on time
we were met at every airport arrival... all-in-all a great adventure and holiday -
thank you.
"
-Mr.R.C.November 2006
"
It was a wonderful holiday. I would have liked more
time to walk around Yangon and Mandalay to enjoy the atmosphere
of the twin centres. The Golden Rock was a magical experience
and the Savoy Hotel was very good as a base. I hope to have an
opportunity in the future to return to this wonderful
country. Thank you for making it so special.
"
-Mrs.P.C.November 2006
"
Dear Ki, we have just got back from our trip to Indo
China. It was absolutely fantastic with near perfect
organisation and stress free travel. I'll write a
longer feedback but just wanted to let you know how
much we enjoyed it. We're already looking at next
year!!!"
"
-Mr.R.P.November 2006
"
If you are thinking of going to China go soon, as the country is changing at an
amazing rate. Friends of ours have been in the last fifteen years and the China
they told us about doesn't exist any more. The country is vast with cities
of four or five million people that we had never heard of.
Our holiday was quite an experience. Its worth spending more on the better
hotels to ensure a reasonable level of comfort and some English being spoken,
although frequently the Chinese accent was difficult to understand. Our very
small amount of Chinese was useful and welcomed by the Chinese we met. The
Chinese themselves were lovely people and very proud of the changes happening
in their country although, unlike in Vietnam, they didn't seem to have much
interest in our way of life.
The large cities are full of rather anonymous tower blocks, several four lane
ring roads and a modern out of town airport. Sadly the Chinese heritage sites
are seemingly taking second place to modernisation. The highlight of our city
visits were; our trip to the hutongs, the "old" Beijing homes, where we spent
some time with the occupant and her family - local homing pigeon champions
for 2006!!, our visits to the Buddhist temples in Xi'an and of course the
Great Wall which was shrouded in a mix of mist and Beijing pollution.
We also went on a very hairy trip to Wolong to see the pandas and this was
absolutely wonderful. We were able to see the new born pandas in incubators
and the rest of the residents were quite lively as the weather was just right
for pandas - wet and cold. The hotel was certainly not equipped to feed
westerners but the electric blanket came in very handy as the weather in
the hills was very Scottish.
The local guides and drivers were excellent and we were able to visit the
Tang Dynasty show in Xi'an and the Kung Fu show in Beijing - both great
experiences.
Our Yangtse trip was a little disappointing, the Gorges are spectacular but
there were few buildings or fauna next to the river. We were also ill at
the end of the cruise and were consequently unable to go to Tibet.
The trip to Shennong Stream was most enjoyable and our visit to the dam
itself was very interesting.
Our holiday ended in Shanghai with our guide Bernie. He was very proud of
his city and rightly so. The buildings here are exciting and different
and the whole town exudes an optimism and excitement that is quite
exhilarating. We did have a problem in Shanghai but this was sorted
with the help of our guide and the local travel company.
We hope that China does not lose all of its heritage in the race
to modernisation and hopefully they will sort out their dual language
signage in time for the Olympics.
"
-Mr.R.T. October 2006
"
The organisation was excellent, guides were very intelligible and their english excellent. I felt
comfortable with all of them which was excellent as a lone woman traveller.
"
-Mrs.J.W. (Myanmar) October 2006
"
The road to Wolong was difficult but very beautiful and seeing the pandas was
well worth the bumpy ride - brilliant animals!
"
-Mr.R.T. October 2006
"
The guide was particularly helpful and kind the entire day...
"
-Mrs.A.L.September 2006
"
Well..... what a holiday!! As you know, we'd not been to that part of the
world before, so the holiday was an eye-opener but also gave us the "bug"
to see more of some of the countries we've just visited and surrounding
countries!
After our wonderful holiday and friends' wedding in Bangkok, we were a bit
nervous about being on our own with just a guide, something we've never
done before. But we soon found out how things worked over there, and became
quite confident! The various guides we had in Sabah were great, very
informative and friendly, full of enthusiasm for their subjects and eager
that everyone got the most from their visit. Dolly in Mulu was a wonderful
person, we really appreciated his informed and conscientious approach to
showing us the Wind and Deer Caves. He is passionate about the environment,
it seemed, and this came out constantly in his conversation....
....In Vietnam, Cuong put us at our ease, and the overnight trip and journey up
to Sa Pa were wonderful! We LOVED Sa Pa, with all its diversity. Cuong was
so knowledgeable. His arrangements for some of the places we ate, our
transport and drivers, were first class. We had many "firsts" in Vietnam
that we will remember for years to come!
Anyway, I won't give you a day by day account, just to say that we had so
many memorable experiences in Vietnam apart from the above; the welcome
that Minh gave us in Ho Chi Minh City, his enthusiasm to pass on to us
some of the day to day customs that we might not otherwise have got to know
about. He tried to teach us some basic Vietnamese, but I'm afraid we
failed miserably at that! Minh's command of English is excellent, and his
sense of humour infectious. Although we spent a relatively short time with him,
I have to say that he touched our lives.
We also loved Cambodia, and Chan couldn't have been easier to get on with!
He and Tong, our driver, were so friendly and helpful. We had a bit of car
trouble one day, but after making sure the car was driveable and we could
return to our hotel, we all just giggled and got on with it! The car was
fixed by the next morning! Angkor Wat was phenomenal to see, a real dream
come true! We'd like to see more of Cambodia, so it's a definite on our
new "wish list"!
All our arrivals at new destinations were eased by guides or drivers
meeting us promptly with name signs, I can't praise the organisation enough!
Our hotels were wonderful, I can't see how we could have had better, even
if we had gone for the next star-level. Our last hotel, Seaside Hotel, in
Sihanoukville, wasn't quite up to the same standard, but we still had no
complaints. It was just that it was so different from where we'd stayed
in Siem Reap!!
If we have one complaint over the entire trip, it was the the set meals we
were given were too large!! Some of the restaurants we were taken to were
fantastic, and the food out of this world. Of particular note was the
meal we had on the boatride across Halong Bay! Andy says he's never had such
wonderful-tasting fish before!
Our last couple of days in Sihanoukville were lovely. Our last day was
spent on a deserted beach at the end of the town, where we'd been taken by
bike taxi. But when Sam came to pick us up from our hotel, little did we
know we would be driving at about 20kmh for some of the way back to Pnomh
Penh! More car troubles, which meant we were unable to do our last trip
as the car would not make it up the mountainside to our destination.
However, Sam reimbursed our entry fee and arranged for another car to pick us
up to continue the journey to the airport, and we were in plenty of time - so no
great problem there! Sam was another lovely person, so knowledgeable and
jolly!
Ki, thank you for such a wonderful holiday! We wish we were still on
tour! Every time I start to sort out our photos on disc, I'm right back there!
I keep thinking of things I should have mentioned, but was hoping to keep
this email quite short, as I see from your website "comments" section that
you've had lots of feedback from other clients already.
Thanks again....
Best regards
Janet and Andy."
-Ms.J.W. September 2006
"
Everything worked out like clockwork - made it look very easy in spite of
huge logistical problems behind the scenes no doubt. I particularly enjoyed
the friendliness, warmth and companionship of all the guides who taught me
a great deal about the history and culture of Myanmar as well as introducing
me to many of the locals.
Only criticism - too many very early flights! Very impressed with all drivers as being
very careful and safe - a contrast to other road users.
"
-Mr.Ian T. August 2006
"
This is just a brief note to thank you for the organisation of our recent holiday
in Vietnam. The itinerary and hotels were first class, and our driver and
guide for the transfers and included tours where excellent. We thoroughly
enjoyed ourselves and learnt a lot during our stay.
We would just like to make a special mention of our guide, Khoa, he was first
rate, pleasant, friendly and so knowledgeable. He kept us fully informed of
everything that was happening on a day to day basis and really made the
holiday. We would recommend him to any other travellers.
Once again thank you for a superb holiday."
-Mr.M.S. August 2006
"Just a note to say how much Sue and I enjoyed
our tour of Vietnam. Everything was very well organised and, apart from a couple
of minor disappointments, we were extremely happy with every aspect of our visit."
- Mr.I.S.August 2006
"Just a brief e-mail to thank you and your company for
organising an excellent tour of the South of Vietnam and Cambodia.
Your guides were excellent especially Minh in Vietnam who gave us a real
insight to Vietnam and it's people. Tuc our driver was superb and safe as he
negotiated his way through the almost organic traffic in Saigon. Minh and Tuc
were always ready to adapt the programme to fit with our needs, especially
the day our teenage daughter was ill. I would recommend that everyone goes to
the Delta for a few days, it really is amazing.
Both guides in Cambodia were excellent and left us feeling that we knew
some of the things about the country that were below the tourist's horizon.
I am now left with the (nice) problem of editing 2500 photos, as the people
of Vietnam and Cambodia were so happy to have their photos taken. It was
so nice to be able to meet so many nice people.
I would really recommend the Victoria group of hotels they were excellent
with a very high level of service.
I am now planning to visit north Vietnam and Laos!"
- Mr.J.B August 2006
"
Arrived back from China Wednesday last having had a marvellous time.
Air travel, hotels, cruise ship and the various included trips were all
first class and we thoroughly enjoyed the 12 days. No hitches whatsoever.
All the tour guides had a good knowledge of English and gave detailed accounts
of the historical background of each of the sites visited. They ensured
the checking in to hotels and flights was carried out quickly and efficiently
and always looked to our safety and well-being. The vehicles used were clean
and air-conditioned as were the various restaurants visited. The variety
of food on offer gave us a real appreciation of Chinese cooking and culture.
A local Chinese carry-out will now be a poor substitute.
Towards the end of our trip we had seen sufficient museums, temples and
factory shops and the guides were content to rearrange their schedule and
fall in with our wishes.
All in all an exciting and unforgettable holiday.
Many thanks to you and your staff."
-Mr.J.B. June 2006
"
An exceptional guide: very informative and friendly."
-Mr. J.F. May 2006 (China)
"
Thank you for all your help. Our visit to Vietnam and Cambodia was
wonderful, all the tour guides were very helpful and knowledgable about
local history. The hotels were excellent and we thoroughly enjoyed
ourselves. The spectacular views, awesome temples, kindness and the smiles
of the local people will stay in our hearts for ever."
-Mrs.S. May 2006
"
Just a note to say that we have recently returned from a trip to Vietnam organised
through dragon tours (1-17th April). We just wanted to let you know that we were
very impressed with the entire holiday - the tour guides were all very knowledgeable
and helpful, the accomodation was lovely and everything went very smoothly.
Everything was very well organised and extremely reliable....
Overall we would have no reservations about recommending your company to others
wishing to visit Vietnam as we had a fantastic holiday with excellent service both
beforehand from yourselves and during the holiday from the guides and hotel staff.
"
-Ms. K.M. May 2006
"
My wife and I have recently returned from our holiday in Thailand, and thought
we would like to write to you to congratulate you for the way you organised our
visit/excursion to Bangkok and the River Kwai. Everything went to plan, and all
the arrangements were perfect. The agency representative (Tom), being a local man
was an asset to us with the benefit of all his knowledge and/of Thai customs.
Also the driver, who chauffered us around was always on time and should be
complemented on his driving skills, especially in the busy Bangkok areas, and was
a pleasure to drive with.
Wishing your company every success in the future, and thanks again for all your help.
"
-Mr.and Mrs.V.H. May 2006
"
The quality of the guides made the difference on this trip (Myanmar). Tin Tin and Soe Soe
were both perceptive and considerate - quite excellent.....Overall I was very happy with my
experience and would recommend the services of Dragon to friends. Thank you very much for
a memorable trip.
"
-Mr. J.P. April 2006
"
Both guides were very good, gave us a real insight into everyday life throughout
Vietnam. As an ex-soldier, I was particularly fascinated by Ba's experiences during the Vietnam
war.We hope some day he will be able to move in and out of Vietnam freely."
-Mr.A.C. and Ms.T.P.April 2006
"
A lovely holiday, cannot fault Dragon Tours, everything excellent. We will use you
again. Thank you.
"
-Mr.E.O'B. April 2006
"
We want to mention our overnight stay on the junk boat at Halong - the boat was
beautiful, the service and food excellent and we had a wonderful time - a difinite
highlight."
-Mr.D.R. April 2006
"
Great trip. Extremely knowledgable guide who was also friendly - really looked
after us. Feel like we've seen the best of the south. [S.Vietnam]"
-Mr.and Mrs. C.C. April 2006
"
Me and my cousin had a lovely holiday. Your guides were organised, informative,
reliable and very helpful. Both your 'Sams' did their best to make sure I got my
vegetarian food."
-Mr.S.V. April 2006
"
The best trip we have ever taken, everything was superb, no detail too small.
Congratulations to everybody for arranging it so well. Thanks.
"
-Sally and Vic H. April 2006
"
Son (guide) made trip very interesting, always friendly, helpful and on time.
"
-Mr.D.G. March 2006
"
I just wanted to thank you for arranging a brilliant trip to Vietnam for us,
we really enjoyed it. All the drivers and guides were great, and I would like to
make a special mention of the guide we had in Mid Vietnam (For Hue). He was the
only one who didn't give us a questionnaire to complete and he was brilliant
and really made a difference to our trip. (I didn't make a note of his name)
I am going to start saving so I can go to China next year! "
-Lisa R. March 2006
"
My wife and I have now returned from our holiday and are over our jet lag.
We had a wonderful time and thought that the arrangements that you and your agents
made were first class....All of the guides were first rate and were very welcoming.
"
-Mr.H. March 2006
"
A lovely holiday. Cannot fault Dragon Tours, everything excellent. We will see you
again. Thank you."
-Mr.E. March 2006
"
Organisation excellent: guide very friendly, helpful and knowledgable with very good English...everything
we could have wished for."
-Mr.H. March 2006
"
Although the weather was unexpectedly cold in the North, I am glad we
experienced the sights of Halong Bay and with our guide Cuong our stay in Hanoi will
be unforgettable.."
-Mrs.G.McP. March 2006
"
Thanks for arranging a unforgetable trip, this holiday was an education on Vietnam's
history, people, religion and not least its food. Helen and I had a fantastic time
and we would like to say a special thanks to our guides -
In Hanoi Mr Dang we liked for his humour and warmth, he made us feel
right at home in his city and took total care of us.
In central Vietnam Mr Ba his knowledge of history present and past
was amazing he made us feel like we were back in them times, also had great
stories to tell.
Finally Hugh in Saigon he made us feel that he was just as excited touring
in and around Saigon as we were. Hugh was not able to give us his address
but said that you know him well so maybe you could pass on our thanks once again
to him and the others too.
Ki, you and your team made us feel special and we will spread the word over our
Island that for Vietnam and Asia, Dragon Travel is the way to go."
-Mr.and Mrs.D.R. March 2006
"
Our holiday in S.E Asia is finally over. I would just like to thank Dragon Travel for
making all the arrangements in Myanmar...it was a super holiday and everything went as smooth as silk. All of our guides were
very good and nice people as well as being knowledgeable of the country and it’s
history. We both enjoyed ourselves immensely and will not hesitate to used Dragon
Travel if we go to South East Asia again."
-Mr.and Mrs.R.M March 2006
"
My wife and I would like to thank you for the excellent holiday we had in
Vietnam last month. The organisation was brilliant. All 3 guides were outstanding -
very friendly and helpful and very knowledgable. This was certainly one of the best,
if not THE best holiday we have ever had. Vietnam is a beautiful country and
the people are very friendly and polite, we felt very safe at all times
(except, possibly, when crossing roads!!!). I have managed to transfer my 2.5
hours of video onto my DVD recorder and am working on my 560 photographs."
-Mr.G.H. March 2006
"
We found Myanmar a wonderful country to visit with so mnay interesting experiences
and fabulous places to see. Dragon Travel should encourage more people to come here.
All the arrangements made for us worked well...we found all our guides courteous and patient
always waiting for our photo-taking. Their english was excellent and they were well-read
and informative without being obtrusive. The whole tour was a nice blend of independance
and useful assistance."
-Dr. and Dr.R. February 2006
"
Dear Ki, Once again thank you for your service. You give honest and trusted
information and very good service especially with customers who change their
mind so often! "
-Mr.J.B. February 2006
(due to travel Aug.2006)
"
Dear Ki, just a note to tell you how wonderful all the arrangements Dragon
Tours made for us were. We were met in each city with big city buses and a
wonderful guide. All of the tours were very encompassing and the guides were
extremely knowledgeable....overall, we were
delighted with all arrangements made by your company, and I will most assuredly
recommend your company for FITS and tours in the far east in future. You have been a
pleasure to work with and look forward to future bookings.
Sincerely, "
-Bette F, California February 2006
(Group tours of 7 cities visited by cruise ship)
"
First of all let me say how well the tour went for us and I have to complement you
on the content of the tour and also the smoothness in which the whole thing went.
On the content of the tour, we found it excellent. It was a busy tour with
lots of early starts, long days whether travelling or trekking and therefore
as I asked of you, a tour which for us was perfect. There wasn't any time when we
felt bored in the whole 2 weeks and for people such as ourselves who enjoy
demanding tours it goes down as a very good one and will be remembered as
such for a very long time.
...on the tour itself we found the guides very good, knowledgeable and extremely helpful,
and flexible enough to amend the way we did things to ensure that we maximised
on the things that we wished to see or do more of, at the expense of things that
maybe did'nt interest us quite so much....that's what I call personal attention and
it could not be faulted. The hotels throughout the tour were excellent, always a high standard, and after
some of the full and tiring days that we had were marvellous to retire to in the
evenings and pamper yourself in, whether just to relax over a nice meal, or head
down for an excellent massage after a full day out treking or some other active
pursuit. The drivers that we had also have to be commended as the roads
tended to leave a lot to be desired, in spite of that we never felt at all
in any danger when travelling as they drove always very steadily and cautiously.
In summary it was a marvellous, unforgetable experience."
-Mr.R.B. January 2006
"
Well, we arrived safely back at LHR early on Sunday morning after an absolutely
first class holiday touring Vietnam and Cambodia.
We just wanted to let you know how excellent it was - the arrangements you made
for us were superb (and how did you fix it that EVERY flight we took was on time?!)
with every guide waiting to meet us with a wide smile when we arrived at each
airport. All the cars and minibuses were clean and new, with careful drivers, and as
for as our guides, nothing at all was too much trouble for them.
Their aim was clearly to help us as much as they could, so we could get the
most from our stay. They were knowlegeable, friendly and keen to ensure we
made the most from our trip. After our first two days in HCMC,
our itinery included two nights at Can Tho, and our guide suggested that
if we preferred it, would we like to have an extra night in HCMC with just one
night on the Delta, and then we could travel north to visit the Cu Chi tunnels
and the Cao Dai temple in addition - at no extra cost. This we did, and
we had a superb day. My one concern about our tour before we left the UK
was that it didn't include a visit to the tunnels, so this suggestion made
our trip just perfect - I'd certainly recommend it as an option for future
travellers.
One specific thing that really eased our arrival in Cambodia was that you had
sent us our visa application forms in advance. When we arrived at the airport,
I reckon we were only two of about half a dozen or so of the passengers from
our plane that had the forms in advance (never mind completed!) - as a result,
I reckon we were checking into our hotel before many others had even left
the airport.
We loved the hotels - particularly the Majestic in HCMC and the Angkor Village
in Siem Reap - and while our substituted beach resort the Bon Bien in Phan
Thiet was a little dissapointing at first, we were made to feel very welcome
by the new manager - the son of the owner - who had only taken over the running
of the resort four weeks previously and was doing all he could to make our stay
first class. One small thing this hotel did, was that following a freak wave a
month or so ago, a lot of the beach front had been washed away - including the
stone terrace of the beach bar further down the coast so every day the staff,
first thing in the morning spent ages bringing all the sand back to cover
the newly installed protective sand bags so you were non the wiser - unlike
the Sea Horse (a more upmarket place) further along the beach that had replaced
its beach with hideous bright blue sandbags fully on show! We had a first class
New Years eve buffet at the Bon Bien - again, all the staff could not have been
more willing to please.
As for both countries - wow - we loved them both, and they were quite a contrast -
for example, although Cambodia was an obviously poorer country, there were
more cars than Vietnam and more high tech petrol stations! The people could not
have been more welcoming and gentle - at no time did we ever feel threatened
no matter what time of day we were wandering around, usually quite late especially
in HCMC exploring all the famous hotel roof top bars (we particularly liked
the Saigon Saigon bar in the Caravelle, where all the reporters used to
gather to see how the war was progressing when that building was the tallest
in the city.)
Our visit to Cambodia - particularly Phnom Penh was very moving - our guide had
lost his father and brother during the genocide years, and was so pleased that
western touists were visiting his country. It was a very humbling experience,
and we can only hope their peace continues and thrives - they deserve that
so much! The temples at Angkor were amazing - a bit like the Taj Mahal in so
much that no matter how beautiful you believe they are before you visit,
they are even better.
So, do we have any complaints? I can't think of any! We would have liked a little
more time in Singapore, but even with our 8 hour stopover we managed tea at
Raffles and numerous Singapore Slings in the Long bar! All the country travellers
hints you gave us were invaluable; perhaps it would have been helpful
to be told that a few sweets and pens would make the day for many of the
Cambodian children, although really we should have thought of that ourselves
before we departed the UK.
Again, thanks for everything - it was a special trip for our 25th and it
exceedeed all our expectations.
with kind regards,
Ian and Jenny"
Mr.and Mrs. W. January 2006
